May 25, 2013

Brett did an excellent job repairing the leak from my toilette today! He even cleaned up after himself which is something service men in the past did not do. Excellent Service!

Betty B.

May 24, 2013

Dil did an excellent job and even remembered about the capacitor he recommended last year. He is very knowledgeable, polite, clean cut, and friendly.

Robert D.

May 22, 2013

Big Kudos to Phil and the rest of your team. He quickly diagnosed and solved our problem!

Greg G.

May 16, 2013

Just wanted to drop a quick note to let you know how satisfied I am with every technician you have ever sent to my home. They are all professional and courteous, and always exceed my expectations! Thanks!

Richard S.

May 15, 2013

Your Ladies are awesome! Really! You just make it painless to work with all of you. The way you communicate not only with each other, but the techs in the field along with the customer is fabulous! I only wish we’d found you years ago! It’s a pleasure to do business with your team! Thanks again!

Terry L.

May 9, 2013

My technician did a fabulous job yesterday! He was clean cut, answered all my questions, was on time and he even locked up everything when he was done. He is a real asset to your company and I am a very pleased customer.

Edith C.

April 27, 2013

I was so impressed with the maintenance on my system this morning. I have three systems and he spent so much time and was very thorough in making sure everything was perfect. He then explained everything to me in my terms. He did such a wonderful job, I was definitely “Wowed”!

Shelly E.

April 21, 2013

We used Air Assurance on a Lennox install downstairs and just recently for the upstairs. We didn’t even consider getting a second bid because we were so happy with the first downstairs unit installation.. I think that says a lot!

Terry H.

April 17, 2013

The workmen were very, very considerate and seemed ready to answer any and all questions. The heating unit is super quiet and we can’t even tell when it comes on! We are anxious to try out the cooling unit to see if the same holds true, but I think it will! The new I-comfort thermostat is fun to work with and easy to use. Have already recommended Air Assurance to a neighbor and plan to discontinue our 12 year relationship with “the other company”, replacing them with Air Assurance.

Linda M.

April 14, 2013

I was very impressed on how everything was installed. The Sales rep explained everything to me well, they did a great job. I really like that I don’t have to change the thermostat to cool or heat, it does it on its own. I also like the feature of having the temperature outside and the forecast right on my thermostat. The AC came on and I didn’t even hear it running outside. Great!! Thanks so much!

Janie C.

April 5, 2013

Today, Air Assurance completed the installation of our new Lennox heating and air system. I want to pass on to you how much we appreciated the professionalism of your sales team and the installation team! All of them were extremely competent, knowledgeable, polite and respectful of our home. In addition, they were always cheerful and very pleasant to be around! If any problems arose, they were quick to resolve them. In short, each of them reflected very favorably on Air Assurance. They are an asset that I’m sure you are glad to have as part of your team. My wife and I are extremely pleased with the purchase and installation of our new system!

Robert H.

March 25, 2013

Just wanted to let you know how the installers did on my home. They were OUTSTANDING! Great team! They worked very hard and fast together, they didn’t even take breaks other than lunch! They were go getters. They sealed every seam that was leaking, they removed some old pipes that were always in the way when I needed to change the filter. They were very knowledgeable of their job and got right to it. They impressed me big time! I would definitely refer this team and your company if anyone needs new units. I didn’t realize just how bad the company I used before was until this experience! Also, the sales guy was very good in explaining the different units to me where I understood what my options were. He is a great consultant! With this kind of team, your company should expand big time in the future! Thanks so much!

Janie C.

March 25, 2013

I just wanted to tell you how much I appreciate everything you’ve done to help me get this system in my home. It’s going to be so much nicer!

Jared A.

March 20, 2013

My installation crew was very kind, respectful, knowledgeable, and dedicated! You do not find technicians with these qualities very often in today’s society. They all went above and beyond what was required of them. They all are a great asset to your company. I love how quiet the system is and love the feature of being able to adjust my I-Comfort Thermostat online or from my phone. Well done Air Assurance!

Linda M.

March 11, 2013

I'm writing to you today to let you gloat a little on the unbelievable service that was delivered to the above address. I have done numerous remodel's in my time as a homeowner and their always seem to be glitches and or things that just can't be foreseen. I wanted to let you know that each and every employee of Air Assurance that was on my property made me feel like my house and my family were number one, thats right numero uno!!. Your lead installation man and his team of technicians went above and beyond the call of duty making sure every little detail was done to specifications, as well as code but most important making sure it was done in a manner that we felt very safe having strangers in our home. They worked late hours, twice past 8 P.M. to make sure that our job would be completed and we would not be a minute without heat. You should be very proud of your Air Assurance team and I hope that you will continue to offer this exemplary service to all your customers. P.S. I can't leave out the most important things about running any business. Your Sales force. I truly feel that your comfort consultant is one of the best sales professionals that I have ever encountered. His high standards and morals go unsurpassed in today's environment of who cares. From the day that I met Jim at a Home and Garden Show in 2011 until now he has gone above and beyond the call of duty. Everything he ever said he would do he did. He never balked at anything. I truly feel he had my best interests at heart. If I ever start another company he would be the employee I would want to train the rest of my sales force. My wife still comments that if all these guys/contractors that worked here had half the ethics of him, our project would have been completed a whole lot sooner and most probably a whole lot better

Larry S.

March 7, 2013

Your installation techs were the most courteous workers I’ve ever had in my home. They made us feel comfortable to leave our house at any time. They would answer any and all questions with respect and knowledge. Koudos Air Assurance!

Mike C.

March 4, 2013

I’ve got to be honest, I had my doubts. We’ve been down this road before and it never worked out quite like we were promised. I’m in shock! Your guys were great and the unit installed was cooling by itself within an hour of being turned on. Having the current unit as a redundancy precaution was fabulous and I can’t imagine this having gone as well as it has. Thank you for taking the time to find what we needed that would work for our difficult situation. As far as we’re concerned, there is no better heating and air company in Tulsa. Thanks again for the wonderful help!

Terry L.

February 9, 2013

Your techs are awesome. I know I keep telling you this, but we have seen some horribleness before, and your guys are great! The guys came over today. They cleaned everything and did our little insulation problem. They came up with a solution to our problem that we are going to execute at the end of summer. In fact, there isn’t’ a single person at your company that I’ve talked to or dealt with that hasn’t been wonderful. That all starts at the top and trickles down so you are definitely the person to thank. It’s a testament to your leadership and personality that you have the people you have. In a company your size that is unusual, but it is such a pleasure to do business with you guys.

Tina L.

February 4, 2013

This is a letter of appreciation for outstanding customer support and service by your company in the new installation of the two new Lennox HVAC systems at our home last month. From the initial quote from your estimator, to the entire installation team, the total project was completed with unbelievable precision. There were no surprises. From the very start of quoting this job, Mike was a great spokesman for your company. He gave me confidence in your company and assured me from the very first meeting that this undertaking could be completed to my total satisfaction. I was truly impressed with the workmanship of the installation team and the leadership of the foreman who addressed every one of my concerns during the three day event. He was always patient and open to any of my questions and concerns during the process. Joey was ahead of me when I showed him my “punch list” at the end of the installation and almost all of the items on the list had been completed. He is truly and asset to your company. Again, I thank the total team for outstanding customer support and the professional installation of the two new Lennox systems!

Phil H.

January 20, 2013

I would recommend Air Assurance for a all HVAC and plumbing needs to any of my friends, in fact, I have multiple times!

Mike S.

January 9, 2013

Over the years, I have dealt with companies who promised one thing but delivered something else. Air Assurance is not one of those companies. Jim was straightforward with me and respectful throughout the entire process. The installers arrived on time, worked hard , and kept on schedule even though it was freezing cold the days they were here. Your quality control specialist did the final walk-through and made certain I was completely satisfied! Needless to say, Air Assurances’ sales/customer service, work ethic and follow up was impressive. From beginning to end the job was handled in a professional and businesslike manner. Little things like cleaning up after themselves, attention to detail and showing respect for my personal property means a lot to me! I can’t say enough about that! And finally, Air Assurance billed me the exact amount they said they would There were no surprises. I got exactly what I was promised and couldn’t be more pleased with my decision to use your company. J.R> Arbuckle was on target when he opined, “You get what you pay for”.

Tom S.

January 4, 2013

Last month, I had the misfortune of waking up to a house full of gas and carbon monoxide. The only reason I woke up was because of a coffee maker I had just purchased the day before which beeped when it was finished brewing. I called Air Assurance because I didn’t want to worry about a small company handling installing my new furnace which was long overdue to be replaced. I immediately felt taken care of when I explained to the lady who answered the phone how quickly I needed an estimate, and right away I had someone there. I feel so lucky to have been assigned to Jim as my comfort specialist. He was very professional and knowledgeable and didn’t mind taking time to explain things to me. I knew it wouldn’t be an easy job to remove the furnace that the previous owners had built a tight closet around. I was confident that the job would be done right. Anything I needed, he got it taken care of. He not only handles any criticism on how things might be done more to my liking, but asks for it. I really appreciate how much I could trust things to him in such a time of stress. I will recommend Air Assurance to anyone I can in the future and have let several friend s and family know of my positive experience. Too often, we only get negative feedback, so I wanted to make sure to let you know what wonderful employees you have!

Jamie W.