Lowest Price Guarantee
Anyone can make something cheaper by cutting corners and pricing it for less. So, it's important to know what is and is not included in any heating and cooling system you choose for your home. Our Price Guarantee is our promise to you that you cannot find a comparable installation for less...or we'll pay you a $50.00 bonus over the difference. All we ask is that it be a published "apples-to-apples" comparison in detailed writing.
Installation Workmanship Guarantee
Our installation technicians are the best in skill, attitude and workmanship. They’ll care for your home and complete the job with speed and precision. They wear floor savers, clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they are polite and courteous. If, when they have finished in your home, they have not performed in accordance with these high standards, we'll refund whatever amount of the purchase price you feel to be fair.
1 Year Client Trust 100% Satisfaction Guarantee
We realize that purchasing a new system is a large investment. We want to do everything in our power to make the decision of purchasing a new comfort system from Air Assurance as easy as possibly. So we give you, in writing, our 100% satisfaction guarantee. We will do everything in our power to ensure that you are completely satisfied with your purchase or experience, or if we can not, we will refund you 100% of the purchase price.
Exclusive 'No Lemons' Guarantee
If the Compressor in your Air Conditioner Fails or the Heat Exchanger in your Furnace cracks during the first five years of ownership, and it is a matching R410A System, and you have maintained and remained a Service Agreement Customer during that time period, we will remove the entire unit, rather than the component, and install a completely new one. If you've ever bought a "lemon" before, you truly appreciate our commitment to your long-term satisfaction.
We guarantee that when properly designed systems are installed, maintained and operated in accordance with the manufacture's operating and maintenance manuals, the system will perform as we have stated and agreed upon. If the desired comfort is not achieved, we will make any modifications or repairs necessary to reach the desired temperature at no charge to you for a period of one year.
Lifetime Repair Warranty
Call us "crazy", but we'd rather you call us "the best". Starting Jan 1, 2010 we have again taken the industry lead by offering this revolutionary "worry-free" warranty to our loyal residential customers. We are so confident that we will fix it right the first time, you won't have to ever worry about paying for that repair ever again. Ask your technician or customer service representative for details. Some restrictions apply.