Choosing an HVAC contractor isn't always an easy task. Since you probably don't need regular HVAC work unless you've already subscribed to a maintenance plan, you may be unsure whom to choose, even if several contractors provide great references. What is easy, however, is quickly walking away from any contractors who engage in any of these deal-breaking practices:
1. Making a low-ball offer
Everyone wants to save money and some contractors rely on this to lure unsuspecting customers. If you need a major air conditioning, heating or sewer repair, make sure any quotes reasonably cover a professional spending a few hours at your home, travel time and the parts needed. If someone is offering to do the job for far less than the other contractors, it's likely they're untrained, are planning to cut corners, or will be looking to add on fees after the work has started.
2. Sticking to rules of thumb
Rules of thumb are great for ballpark estimates in a first conversation, but they should be followed up by further examination to make sure your needs are met. Selecting the right size for a furnace or air conditioner, for example, involves much more than a simple square footage calculation. An HVAC contractor trying to sell you something based on a rule of thumb may be trying to rip you off.
3. Giving phone quotes
Phone quotes are inaccurate because rules of thumb estimates don't work. An HVAC contractor needs to see your home to give an accurate final quote. Otherwise, they may just be trying to low-ball you. Think carefully before choosing their quote.
If you need an HVAC contractor you can trust for your repair or installation, contact Air Assurance. We have the solid reputation that comes with satisfying our customers since 1985.
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems).
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