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Service & Maintenance

Whose Responsibility are Apartment Maintenance Requests?

Whose Responsibility are Apartment Maintenance Requests?

If something breaks, leaks or stops working in your apartment, how do you know whether to handle it yourself or submit a maintenance request? The best course of action is to email or phone your landlord to ask who's responsible for making repairs. Here's a look at some common apartment maintenance issues and who generally takes care of them:

Malfunctioning Appliances

Appliances like the stove, dishwasher, refrigerator, washer/dryer and hot water heater get a lot of use, so they're bound to malfunction or break down occasionally. If the issue is with an appliance that came with the apartment, your landlord needs to get it fixed or replace it.

Carbon Monoxide/Smoke Detectors

A landlord should test safety devices like smoke and carbon monoxide detectors in between tenants to make sure they're working properly. While you're living there, you're responsible for replacing the detector batteries if they die, and you'll want to put in fresh ones right away so you're fully protected.

Plumbing System Problems

Who handles plumbing repairs really depends on whether you, the tenant, caused the problem. For example, if you're not careful with the garbage disposal and it seizes up, or you flush something bulky that clogs the toilet, you'll probably have to hire a plumber. If a supply line or water pipes starts leaking, or the fill valve fails on the toilet, fixing it is your landlord's responsibility.

Defective Window and Door Locks

If the entry door lock breaks or a window lock comes apart, put in a maintenance request right away so your landlord can get it repaired or replaced so your apartment stays safe and secure.

Heating or Cooling Issues

If your apartment has an individual heating and cooling system, and it freezes up, stops producing conditioned air, or won't start at all, don't hesitate to contact your landlord. They'll likely have it looked at by the maintenance crew to determine if an experienced HVAC professional should be called in.

If you need expert advice about an apartment maintenance problem that involves the heating or cooling equipment, contact the Broken Arrow comfort pros at Air Assurance.

Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about apartment maintenance and other HVAC topics, call us at 918-217-8273. Credit/Copyright Attribution: “Free-Photos/Pixabay”