I wanted to take a few minutes to tell you about the amazing customer service that I received from Mike. To win the business of the replacement of my entire unit I told him about my concerns. I told him that although everyone that I have dealt with at AA had been super kind and friendly. I felt that I continued to have the same issues. Mike assured me that if I invested in you guys again, he would not stop until I was satisfied. He has kept his promise. Although working with Tulsa Energy was less than a delightful experience to say the least. Mike hung in there and did not leave me high and dry to fix the issues. He understands the concerns, my frustrations and through the whole process he was responsive day and night and stayed with it until it was finished. Mike is a very kind genuine guy which at first I thought….we shall see. But, his kindness never wavered, his patience consistent and his empathy for customer concerns, off the charts.
Please Thank Mike for me personally for everything he is doing for your company and to help you keep your reputation you are building.