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About us

Who we are

Over the years, Air Assurance has received many awards including the ACCA National Contractor of the Year, Best of Tulsa, Best of Broken Arrow, and Best in Oklahoma along with Tulsa's Fastest 40 growing companies in 2011-2012. They have been recognized by Lennox as one of their top 1% of dealers in North America. Air Assurance was the first contractor in the nation to provide their customers with an all-NATE certified (highest qualifying certification) technician staff. This means, when they send a technician to your home, you can count on safe, effective, and efficient service and installations of today's most sophisticated heating, air conditioning, and plumbing equipment.

A Short History

"Our philosophy has always been and will always be to provide the best possible service to our customers. Exceptional service and customer satisfaction have been instrumental in our growth and we will, in fact, do everything possible to make your experience a positive one." -Mike Rampey

Awards and Recognition

  • 2015 Tulsa World Best in the World
  • 2015 Angie´s List Super Service award
  • 2015 Broken Arrow Ledger´s Reader´s Choice
  • Ok Magazine Best of the Best award 2010-2015
  • Tulsa People´s A List Readers Choice Winner 2015
  • PSO Top Performer 2013-2015
  • GTR Readers Choice award 2008-2015
  • Journal Record´s"Tulsa´s Fastest 40 Growing Companies 2012-2013"
  • Dave Lennox Award Winner 2012-2015
  • Daily Oklahoman Top Places to work 2014-2015

Review Buzz

Reviews from Our clients

From the blog

Latest blog articles
  • Keep Your Home Free of Bacteria and Mold

    by Mike Rampey

    Keep Your Home Free of Bacteria and MoldMold and bacteria growth in your home is more than just an annoyance — it’s a health risk. Both of these issues can make your family sick, and that’s why you need to take the time to understand the cause of these problems and the best prevention measures to take.

    What Causes Mold and Bacteria Growth?

    Growth of mold in your home is not a sign of a dirty home. Spores for a number of molds are naturally in the air, no matter how clean a home is, and if they find a dark, warm and damp area, they will take root and start to grow. If you have an area in your home that is constantly damp, such as the area around a water leaked, the air conditioning system or in your bathroom where moisture in the air is almost always present, molds will start to grow.

    Bacteria is also naturally present in your home. It comes in on your shoes, food and even skin. This, unlike molds, can be combated by cleaning. However, if you are not cleaning the air as well as the surfaces in your home, you may still have a bacteria concern.

    What Measures Can Prevent These Problems?

    If you find that your family members are having respiratory concerns in your home, or if you notice signs of mold, such as visible mold spots or a musty smell in the home, then it’s time to take measures to stop these problems. First, make sure your home is cleaned well to prevent bacteria growth. Next, take measures to stop unnecessary moisture. Exhaust fans in bathrooms, professional water damage repair when you have a leak and prompt attention when you have standing water are all important measures you can take. Finally, consider installing an air purifier to remove bacteria and mold from the air.

    If you have further questions about mold and bacteria and your Broken Arrow home, the team at Air Assurance is here to help. Give our home comfort specialists a call today to discuss your concerns.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about bacteria and mold and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “ClkerFreeVectorImages/Pixabay”

    The post Keep Your Home Free of Bacteria and Mold appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Is Your Thermostat Temperature Correct?

    by Mike Rampey

    Is Your Thermostat Temperature Correct?If your thermostat temperature isn’t accurate, your home can feel too hot or cold, and you can spend too much on energy because the HVAC system isn’t cycling on and off as it should. If you’re concerned that the temperature displayed on your thermostat isn’t correct, here’s what to do.

    Clean Underneath the Cover

    Dirt and debris on your thermostat’s internal components can interfere with its ability to control temperatures accurately. Cleaning the inside may be an easy fix, so take off the cover and use a soft brush to gently dust the components. Then, put a dab of electrical contact cleaner on a cotton swab and remove any corrosion from the metal contacts.

    Recalibrate the Unit

    Sometimes, the sensor inside a thermostat goes out of whack and prevents it from working properly. If recalibrating your thermostat doesn’t fix this, it’s time to invest in a new unit.

    Make Sure it’s Level

    If you still have a mercury thermostat, it may not read the temperature accurately if it gets knocked off level. You can try to fix this by putting a carpenter’s level just above the unit and making minor adjustments in the thermostat’s position until it’s level again. If you’re concerned that it’s still not accurate, you should replace it.

    Check the Location

    The thermostat’s location can affect how well it reads the room temperature. It needs to be centrally situated in your home and away from direct sunlight, drafts, heat sources and airflow from HVAC registers. If you think the location is causing accuracy issues, having it moved to a better spot may improve its performance.

    Consider Advancing Age

    Equipment often becomes less reliable as it ages, and this is true for thermostats too. If yours is still not accurate after you try all of the above fixes, it’s wise to replace it. You can boost comfort and energy efficiency and benefit from convenience features by upgrading to a new Wi-Fi or programmable model.

    If thermostat temperature issues are affecting the comfort in your Broken Arrow home and you need expert advice, contact us today at Air Assurance.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about thermostat temperature and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “lucadp/Shutterstock”

    The post Is Your Thermostat Temperature Correct? appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Keep Your Air Conditioner From Freezing

    by Mike Rampey

    Keep Your Air Conditioner From FreezingAs hot as it gets in Broken Arrow in the summertime, your air conditioner can still freeze. If it’s never happened to you before, it’s a good idea to know what to do, in case you can fix the problem yourself. Even if you have to call for help, you will know what to do to limit damage until a technician arrives. Knowing a bit about how a frozen air conditioner occurs can also help you prevent this happening so that you’re not sweltering on a hot summer day.

    Change Your Air Filter

    It may just sound too simple to be true, but a dirty air filter can actually cause your air conditioner to freeze by blocking air flow. The dirt buildup on the air filter can prevent an adequate amount of air from passing over the evaporator coil, so that the condensation on the coil can freeze.

    If you can’t remember to check and change your air filter regularly, set yourself reminders on your computer or schedule maintenance with your HVAC consultant regularly a couple of times during cooling season to make sure your A/C is running right.

    Improper Refrigerant Charge

    Another reason for scheduling regular maintenance is to check the refrigerant charge for proper levels. Low levels may mean you have a leak, and a low refrigerant charge can cause your A/C to freeze up.

    What to Do When the A/C Freezes

    If your A/C isn’t cooling properly and you find ice on the evaporator coils, turn the system off. Check the filter and change it, but allow the ice to defrost before you turn it back on. (You can turn on just the fan to speed up the procedure.) As the ice melts, check the drain pan under the evaporator coil to make sure it doesn’t over flow.

    If the system still won’t cool, call a licensed HVAC company. Only licensed technicians should handle refrigerant.

    To learn more about dealing with a frozen air conditioner, contact Air Assurance. We offer exceptional service and customer satisfaction in Broken Arrow and the surrounding area.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about how to keep your air conditioner from freezing and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “GSPhotography/Shutterstock”

    The post Keep Your Air Conditioner From Freezing appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Repair vs. Replace? Consider These Questions

    by Mike Rampey

    Repair vs. Replace? Consider These QuestionsIt’s one of the most difficult decisions a homeowner will have to make — whether to repair an old HVAC system or bite the bullet and replace it. But how do you decide the repair vs. replace dilemma? Ask the following questions to determine whether to repair that old A/C or furnace one more time, or replace it entirely.

    How old is your system? Experts tend to agree that a combustion furnace reaches the end of its service life between 15–20 years, while an A/C or heat pump is closer to 10–15.

    Are other factors affecting the longevity of your HVAC system? Where you live and its climate will have a big effect on how many years you get out of a furnace or A/C. A furnace, for instance, will last longer in a Southern climate, while an A/C will last longer in a Northern climate where it’s not running 24/7). Professional maintenance is another important factor. A well-maintained HVAC system can be expected to last longer than one that has been neglected. A system with proper air filter maintenance also will last longer.

    Is your older system breaking down a lot? This is usually a good sign that an “experienced” HVAC system is nearing the end of its service life. At a certain point, you’ll have to decide whether it’s time to quit throwing good money after bad, and go ahead and invest in a new high-efficiency furnace, A/C, or heat pump.

    Are you energy bills going up? If your utility bills are rising and there’s no obvious reason, such as a more severe winter, utility rate increases, or some other household use that’s consuming power, the culprit might be an older HVAC system that no longer operates as efficiently as it used to.

    Investing in a new high-efficiency furnace, A/C, or heat pump system, fortunately, can start a new era of lower energy costs, eventually reimbursing you for much of the cost of that new HVAC system.

    To discuss the repair vs. replace question in your Broken Arrow home, please contact us at Air Assurance.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about repair vs. replace questions and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “Geralt/Pixabay”

    The post Repair vs. Replace? Consider These Questions appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Ductless Systems are Perfect for Home Additions

    by Mike Rampey

    Ductless Systems are Perfect for Home AdditionsWhen adding a new addition to your home, one of the most important considerations is how to most efficiently heat and cool this new space. In this situation, a ductless system can play a superior role. Here is how.

    What is a Ductless System?

    Ductless heating and cooling systems, sometimes called mini-split systems, consist of an outdoor condenser and an indoor unit containing the evaporator and air handler. A refrigerant line and cables connect the two units through a hole in an exterior wall.

    Ductless systems operate similarly to central air. The biggest difference is that there is no need for ductwork. Refrigerant travels from the compressor to the indoor unit, which is usually mounted on an exterior wall. In the cooling mode, as air circulates through the indoor unit it moves over the evaporator coils and loses heat. The cooled air is then blown directly into the room.

    Why it’s Perfect for Additions

    When you add a new space to your home, the heating and cooling load automatically changes. This means that the current HVAC system will lose efficiency if you simply extend ductwork to the new space. Buying a brand new, larger HVAC system just because you have added new area to your home can be very costly. A mini-split system is a more efficient and a less expensive option, especially if you account for the extra ductwork you would otherwise need, the heating and cooling load calculations that would need to be performed and the price of installing a new whole-home system.

    A mini-split system is also easy to install and easily customized to meet the requirements of new additions. Each comes with its own thermostat so you can adjust the heating or cooling according to the particular needs of the new space. In addition, each outdoor unit of a mini-split can support several indoor air handlers. If you add more rooms later on, you don’t have to purchase full mini-split systems each time.

    For more about getting a ductless system for your Broken Arrow home, please contact us at Air Assurance.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about ductless systems and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “DoublePHOTO studio/Shutterstock”

    The post Ductless Systems are Perfect for Home Additions appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Cloudy Tap Water: What It Means

    by Mike Rampey

    Cloudy Tap Water: What It MeansCloudy tap water is generally described as “milky water” or “white water” because the cloudiness is basically a neutral color. Frequently we expect water to come for the tap crystal clear and anything other than that is a sign of something wrong — or maybe even hazardous. In most cases, if you’re getting your water from a municipal water supply, cloudy tap water is only an aesthetic issue and has no health risks or even taste issues associated with it.

    Cloudiness in tap water is actually dissolved air. Mostly, it occurs naturally in well-water where municipal water supplies are often sourced, or it may enter the water during pumping. As long as the water is under pressure inside your supply lines, air it contains remains in a dissolved state. When you open the tap, however, pressure is released and the dissolved air content in the water rapidly turns into millions of extremely tiny air bubbles that impart a clouded effect when the water is viewed in a glass or other clear container.

    A simple test can confirm that cloudiness is simply air coming out of solution in the water, not chemicals or other impurities:

    • Open a tap and fill a drinking glass or clear jar with tap water. Set the glass on a counter and note the degree of cloudiness in the water.
    • Allow a few minutes to pass and observe the clearing process of the water. If tiny air bubbles are the cause, you’ll notice that cloudiness in the water clears steadily, starting from the bottom and moving up toward the top of the glass until all water is perfectly clear. That’s a classic indicator of air content causing the cloudiness.
    • If the water at the top of the glass clears but water at the bottom looks rusty or otherwise discolored, contact a qualified plumber for an inspection. You may have internally rusted or corroded water supply lines that need replacement.

    For a professional opinion about issues of cloudy tap water, contact the plumbing experts at Air Assurance.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about cloudy tap water and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “Pexels/Shutterstock”

    The post Cloudy Tap Water: What It Means appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Energy Saving Tips for Summer

    by Mike Rampey

    Energy Saving Tips for SummerAfter a fleeting spring, another energy-guzzling season is here: Summer, when air-conditioning costs threaten to break the bank. However, don’t despair. There are many energy saving tips available for homes, and most of them are relatively simple to put into effect.

    Summer Energy Saving Tips

    • Program for savings. There’s no reason why your A/C has to be cooling your home at a comfortable temperature 24/7. If you don’t already have one, install a programmable thermostat, then set it to higher temperatures (low to mid-80s) for times when you’re at work or away from home. Program the temperature to return to a cool and comfortable level shortly before you expect to arrive home.
    • Use ceiling fans. A ceiling fan can make the temperature in a room seem like it’s several degrees lower than it actually is, as long as the fan is blowing air at people in the room. You can turn up the thermostat several degrees and save energy, while not sacrificing comfort. Just remember to turn off the fan when the room is empty. The fan’s cooling effect is useless if nobody’s around to feel it.
    • Open the windows. When the outside air isn’t too hot or moist, open windows and doors and let natural ventilation cool off your home. Open them at nighttime, then seal the house in the mid-morning before it gets hot. That cool morning air should allow you to delay turning on the A/C a few hours.
    • Weatherize the house. Seal air leaks in the home’s envelope, using weatherstripping, caulk or spray foam depending on the size and type of leak. Make sure the attic is well insulated to keep heated air from gravitating downward into your living spaces.
    • Schedule preventive maintenance. Before summer really heats up, schedule an A/C maintenance visit. This will ensure that your cooling system is ready to perform efficiently and effectively all summer long. Perform air-filter maintenance yourself at least monthly during the summer.

    For more energy saving tips for this summer, please contact us at Air Assurance, providing quality HVAC services in the Broken Arrow area.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about energy saving tips for summer and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “Ondrej Supitar/StockSnap”

    The post Energy Saving Tips for Summer appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Toilet Flapper Troubleshooting

    by Mike Rampey

    Toilet Flapper Troubleshooting | Air AssuranceA malfunctioning toilet flapper can prevent your toilet from working correctly. If your toilet is running or won’t flush like it should, check for some common signs that will help you pinpoint the problem.

    The Toilet Won’t Stop Running

    Your toilet flapper’s job is to rise up from the flush valve and let water into the bowl when you flush, then drop down and stop the flow of water when the flush ends. As the flapper wears out, it can warp, harden or deteriorate and no longer form a tight seal. When this happens, it can’t completely stop the flow of water. This leaves you with a toilet that runs constantly and wastes water.

    First, make sure the toilet flapper chain isn’t so long it’s getting tangled and stopping the flapper from closing or so short that it’s holding the flapper up off the flush valve. If this isn’t the issue, adding a few drops of food coloring to the toilet tank will help you detect a leak. After you add the coloring, wait 10 minutes and if you find the color has seeped into the bowl, you have a leaky flapper you’ll need to replace.

    The Toilet Won’t Flush Correctly

    Your toilet flapper chain should have just a slight amount of slack. A chain that’s too short will cause the flush to cut off too soon, leaving too little water in the bowl or even fail to fully clean the bowl. A short flush can also happen when the chain is too long. In this case, the rushing water pulls the flapper closed before the flush is complete.

    To check for this toilet problem, remove the tank lid and watch the toilet flapper as you flush. The flapper should start to drop when around 80 percent of the water has left the tank. If it doesn’t, readjust the chain by unhooking it from the flush lever and shortening or lengthening it as needed by two links.

    For help with your toilet or any other plumbing fixture, contact us at Air Assurance anywhere around Broken Arrow.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about toilet flapper troubleshooting and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “gmstockstudio/Shutterstock”

    The post Toilet Flapper Troubleshooting appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Protecting Your HVAC System While You’re Remodeling

    by Mike Rampey

    Protecting Your HVAC System While You're Remodeling | Air AssuranceWhen planning remodeling projects, make sure you put HVAC protection on your prep list. Dust stirred up during home projects can infiltrate the system and cause many problems down the line. Here are steps to keep your HVAC system safe.

    Seal Off Ductwork

    You probably won’t see all the dust that enters vents and registers, but you will experience the effects of it later on. Debris in the ductwork can wind up in the machinery. There it is likely to coat A/C coils and get into furnace burners and other components where it will interfere with normal, safe operation.

    Dust in ductwork also diminishes air quality in your home. It can attract allergens, such as mold, and these will be blown into the home. Cover all vents and registers and you will reduce the amount of remodeling debris that enters ductwork.

    Use Plastic Sheeting

    When you cannot simply shut a door to seal off work areas, make sure to hang plastic sheeting to confine debris. This keeps the mess in single areas, which makes it easier to clean up and prevents particles from entering your home’s air supply.

    Use Good Cleanup Methods

    You should turn the HVAC system off when doing any demolishing, sawing or sanding, but also make sure the air is clear and surfaces clean before turning it on again. It is not enough to let the dust settle because it will easily become airborne again. Instead, keep windows open and use a vacuum cleaner to remove dusty messes on floors. Sweeping stirs dust around and isn’t as effective.

    Use a High-Quality HVAC Filter

    Thick, pleated air filters will trap smaller particles of dust, and these filters are extra helpful during a remodel because of that. Fine particulates are created when working with drywall or sanding grout, for example, and cheap filters won’t always keep these out of your heating and cooling system. If your project lasts for several weeks, check the filter weekly and change it when it is clogged.

    For more information about protecting your HVAC equipment, please contact us at Air Assurance.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about protecting your HVAC system during a home remodel and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “bikeriderlondon/Shutterstock”

    The post Protecting Your HVAC System While You’re Remodeling appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Get the Most From Your System by Aiming and Redirecting Vents

    by Mike Rampey

    Get the Most From Your System by Aiming and Redirecting Vents | Air AssuranceWhile the ample rainfall and rolling hills of the Broken Arrow area make the outdoors enjoyable nearly year round, getting your indoor temperatures just right still takes some planning. Redirecting vents lets you fine tune your heating and cooling system to maximize your comfort.

    Managing Airflow in Your Rooms

    Standard vent covers protect your ducts from debris and reduce drafts, but they don’t direct airflow. If drafts are your main problem, installing a vent diffuser can help. Alternatively, install decorative Victorian-style vent covers with intricate scroll designs that diffuse airflow more effectively than standard grills.

    A vent deflector helps with redirecting vents more accurately. This device sits over the vent to guide air away from a wall, sofa, curtains or other surface, and focus it toward your living space.

    To get more air from a vent under an item of furniture, install a vent extender. Shaped like a low, flat tunnel, this channels air out from under the obstruction so more of it reaches your living space. If you’re planning to build cabinetry over a vent, install a toe kick register into the toe kick recess at the bottom of the cabinet so air can escape.

    Managing Airflow in Your Duct System

    If there’s a room or part of a room where you don’t want airflow, you can close the vent entirely. This allows the air to flow back into the duct system and out to other rooms. Place an adjustable vent deflector over the vent and lower top of the deflector to limit or block airflow as required. If you have metal vent grilles, you can apply magnetic vent covers to block the air flow.

    Make sure no more than 10 percent of your vents are closed. Closing more than this creates excess air pressure in your ducts, which leads to wasteful air leakage and damages your system’s components. For a more efficient way to direct airflow, ask your technician about installing a zoning system.

    For tips on redirecting vents and other ways to stay more comfortable affordably, contact us at Air Assurance anywhere around Broken Arrow.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about aiming and redirecting vents and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “Kevin_Hsieh/Shutterstock”

    The post Get the Most From Your System by Aiming and Redirecting Vents appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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