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About us

Who we are

Over the years, Air Assurance has received many awards including the ACCA National Contractor of the Year, Best of Tulsa, Best of Broken Arrow, and Best in Oklahoma along with Tulsa's Fastest 40 growing companies in 2011-2012. They have been recognized by Lennox as one of their top 1% of dealers in North America. Air Assurance was the first contractor in the nation to provide their customers with an all-NATE certified (highest qualifying certification) technician staff. This means, when they send a technician to your home, you can count on safe, effective, and efficient service and installations of today's most sophisticated heating, air conditioning, and plumbing equipment.

A Short History

"Our philosophy has always been and will always be to provide the best possible service to our customers. Exceptional service and customer satisfaction have been instrumental in our growth and we will, in fact, do everything possible to make your experience a positive one." -Mike Rampey

Awards and Recognition

  • 2015 Tulsa World Best in the World
  • 2015 Angie´s List Super Service award
  • 2015 Broken Arrow Ledger´s Reader´s Choice
  • Ok Magazine Best of the Best award 2010-2015
  • Tulsa People´s A List Readers Choice Winner 2015
  • PSO Top Performer 2013-2015
  • GTR Readers Choice award 2008-2015
  • Journal Record´s"Tulsa´s Fastest 40 Growing Companies 2012-2013"
  • Dave Lennox Award Winner 2012-2015
  • Daily Oklahoman Top Places to work 2014-2015

Review Buzz

Reviews from Our clients

From the blog

Latest blog articles
  • Be Prepared for Storm Season

    by Mike Rampey

    Be Prepared for Storm SeasonGiven our location in tornado alley, it’s important to take spring storm preparation seriously, especially for your HVAC system. With some preparation, you might be able avoid disabling damage to your system to avoid loss of use and repair or replacement costs.

    Power Surges

    Ask your HVAC technician to install a surge protector for your HVAC system. These systems contain many electronic components that can be damaged by electrical spikes in the line voltage. Surge protectors are especially helpful if no one is home to turn the circuit breaker for the HVAC system off during a severe storm. Another option is to use a Wi-Fi thermostat that you can control remotely to turn the system off when severe storms approach.

    Secure the Condenser

    Your HVAC expert can tie the outdoor condenser to its pad as part of spring storm preparation to prevent it from moving off its pad during a tornado or a severe wind storm. Strong winds may damage the condenser to the point where it needs to be replaced. Unless your system is fairly new, it may need to be replaced with an entirely new system if a condenser replacement isn’t available. The condenser and indoor air handler must match each other in terms of capacity, refrigerant used and energy efficiency rating.

    Learn About Your System

    Before you restore power to your system, learn what kind it is and how it should look. Note the condition of the condenser beforehand and inspect it after the storm passes to verify it’s not damaged. If you use a heat pump, ask your contractor about restarting it in the heating function after a prolonged power outage. It may need to be set on its emergency or supplemental heat setting to avoid compressor damage.

    The time you take to secure your HVAC system is an important step in spring storm preparation to maintain your comfort and prevent an expensive repair or replacement. To learn more, contact Air Assurance, providing top-notch HVAC services for Broken Arrow homeowners.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about storm preparation and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “Ivelin Radkov/Shutterstock”

    The post Be Prepared for Storm Season appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • The Basics of Refrigerant

    by Mike Rampey

    The Basics of RefrigerantMany homeowners take for granted their residence’s heating and cooling systems without having more than a basic idea of how they work. While a gas furnace is relatively easy to understand, systems that rely upon the refrigeration process are more complicated. Yet, understanding how your air conditioner or heat pump works to condition your home will help you troubleshoot problems in the future.

    How Does an Air Conditioner Work?

    It’s incorrect to think that an A/C cools the outside air, then draws it into the house. Air conditioners (and the cooling mode of heat pumps) actually extract heat energy from inside air, with the removal of heat resulting in cooler air. Refrigerant, a chemical formula also referred to as coolant or freon, does the actual work of taking heat from the air, and then expelling that heat into the outside air. The ability of coolant to easily transition between a liquid and gas drives the refrigeration process.

    In the most common type of air conditioner, the split system, a compressor pumps a refrigerant solution into the home, where it runs through copper coils in the air handler/evaporator unit. An expansion valve eases pressure on the liquid refrigerant, allowing it to evaporate and convert into a gas. The liquid-to-gas conversion extracts heat from air that’s being blown across the evaporator coil, reducing the air temperature. A fan in the air handler (or furnace) then circulates the conditioned air throughout the house. Eventually, it’s drawn back into the inside A/C unit to be cooled again.

    The refrigerant, in a gaseous state, is then pumped outside to the condenser/compressor unit, where the gas is compressed and changes back to a liquid. As this happens, the stored heat in the refrigerant is released into air as it’s blown across the condenser coil, and then dissipates into the outside environment. The coolant, returned to liquid stage, flows back into the house, and the process repeats.

    To learn more about how your A/C or heat pump brings comfort to your Broken Arrow area home, please contact us at Air Assurance.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about refrigerant and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “Alhovik/Shutterstock”

    The post The Basics of Refrigerant appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Tips: Buying a New Air Conditioner

    by Mike Rampey

    Tips: Buying a New Air ConditionerWhen summer weather is coming, homeowners turn to thoughts of air conditioner maintenance. If this is the year you’ll be buying a new air conditioner, make sure you enter the process wisely. Here are some tips to help you find the right air conditioner.

    Purchase the Proper Size

    Sizing the air conditioner properly for your home is going to be crucial as you seek to properly and efficiently cool your home. If the new air conditioner is too large for your space, you will struggle with high humidity levels. If it is too small, it will work too hard and struggle to keep up on extremely hot days.

    Check Efficiency Ratings

    If your air conditioner is 10 or more years old, chances are it is less efficient than newer options. Purchasing a highly efficient air conditioner will help lower energy bills. To find an efficient air conditioner, look for labels from the federal Energy Star program and SEER ratings. The higher the SEER rating on the air conditioner, the more efficient it is. Currently, a 13 SEER rating is the minimum requirement, and 16 or above is considered highly efficient.

    Properly Match the Indoor and Outdoor Unit

    If you are only replacing one part of your air conditioning system, you will need to ensure that the indoor unit and outdoor compressor are properly matched. Recent refrigeration changes mean that not all systems will match properly. Your HVAC professional will be able to help with this.

    Remember to Check for Rebates

    Rebates for high efficiency air conditioners are common, on both the federal and state levels. Find out what rebates are available, and take advantage of them. Keep in mind that you may be able to offset the cost of a new air conditioner with a higher efficiency rating using a rebate, so research rebates before you buy.

    If you are looking for more advice about choosing the ideal air conditioner for your Broken Arrow home, consider consulting with an HVAC professional. Air Assurance has a team of dedicated professionals who are ready to help you. Contact them today.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about buying a new air conditioner and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “GSPhotography/Shutterstock”

    The post Tips: Buying a New Air Conditioner appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Things You Shouldn’t Put Down the Drain

    by Mike Rampey

    Things You Shouldn't Put Down the DrainIt’s dangerous to adopt an “out of sight, out of mind” attitude towards your household drains. Some things that go down your drain can come back to haunt you in the form of clogs, flooding and other costly plumbing problems. To help you maintain a healthy plumbing system, here’s a list of items that shouldn’t go down your drains.

    • Grease – Kitchen grease solidifies when it cools. It coats the inner walls of sewer pipes. With time, it can build up and even block an entire pipe. To get rid of it in an environmentally-friendly way, pour it into an old can or sealed container and put it in the trash.
    • Eggshells – Although they seem fragile, they don’t break down easily once they’re inside your drains. They can mix with other items and form clogs.
    • Stringy or starchy vegetables – Vegetables such as artichokes, asparagus, celery, kale, rhubarb, lettuce and potato peels are too starchy, stringy or fibrous to be put in your garbage disposal. They can easily get tangled around the blade and clog drains.
    • Coffee grounds – To you they may be fine and harmless but to your drains, they are a recipe for disaster. When they mix with water, they get heavier. They can compact in the disposal trap and cause a blockage. Why not put them to work by using them in your garden as fertilizer or a deterrent to ants, snails and slugs?
    • Large wipes – Paper towels, baby wipes and other large wipes may be biodegradable, but can cause problems for your septic system. Their absorbent nature can make them clog up drain lines.
    • Pasta and rice – Pasta and rice expand when they mix with water. They’ll expand every time water goes down your drains. Eventually, they’ll fill up the trap and clog your drains.

    When you avoid putting the wrong things down the drain, you also save the environment by creating a healthier habitat for marine life. For more information on how to take care of your drain, contact us at Air Assurance. We serve the Broken Arrow area.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about taking care of your drains and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “nattul/Shutterstock”

    The post Things You Shouldn’t Put Down the Drain appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Guide to Understanding Manuals J, D, and S

    by Mike Rampey

    Guide to Understanding Manuals J, D, and SDuring an HVAC system installation, there are several important technical elements that must be taken into account to ensure the system is correct for your home and that it will work at its best. The Air Conditioning Contractors of America (ACCA) publishes three technical references that provide all the guidance, procedures, and best practices that your HVAC professional will need for a successful installation. Here is a brief introduction to Manuals J, D, and S, and what they cover.

    Manual J Residential Load Calculation

    Manual J provides all the technical guidance necessary for a residential load calculation. Each building has a heating or cooling load, which is the amount of heating or cooling needed to keep the inside spaces at the temperature the residents prefer. A load calculation takes into consideration multiple thermal and physical characteristics of the building to determine its load. Once your HVAC professional knows the building’s load, he can easily guide you to the type of HVAC equipment that has the functional capacity to satisfy that load.

    Manual D Residential Duct Systems

    Manual D covers the ductwork in residential settings. The HVAC system ductwork is the network of pipes that directs heated or cooled air from your HVAC equipment to the inside of your home. Ductwork must be properly designed, installed, sealed, and insulated to ensure it carries conditioned air without loss of energy and without wasteful air leaks.

    Manual S Residential Heating and Cooling Equipment Selection

    Manual S includes detailed technical specifications and performance information on multiple brands of air conditioners and heat pumps. This type of data helps your HVAC pro choose the best equipment for your particular needs. Manual S also provides additional information on equipment sizing, ventilation, and air distribution.

    With more than three decades of experience in the HVAC industry, Air Assurance brings top-quality sales, installation, maintenance, and repair to customers in Tulsa and the neighboring communities. Contact us today for more information on Manuals J, D, and S and how these important technical references are used to ensure the best possible HVAC performance in your home.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about Manuals J, D, and S and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “Tang Yan Song/Shutterstock”

    The post Guide to Understanding Manuals J, D, and S appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • How Do Your HVAC Components Coordinate?

    by Mike Rampey

    How Do Your HVAC Components Coordinate?Each part of your HVAC system has a role to play in heating or cooling your home. By learning about the process, you can develop a greater understanding of why even simple maintenance tasks, such as changing the air filter, are important. Here’s how HVAC system components coordinate to create a comfortable indoor climate.

    The Ventilation Cycle

    Airflow is as important to the function of heating and cooling systems as breathing oxygen is for your health.

    Return air ducts draw old air from your home and move it to heating or cooling component of the system. Supply ducts, on the other hand, are the delivery network for the newly filtered and conditioned air into the home’s interior. Both return and supply ducts help keep your air fresher and the temperature comfortable.

    Ventilation problems can affect the other HVAC system components as well as your comfort. Examples include:

    • Dirty ductwork — dust accumulation in ductwork results in poor air quality and dust inside other HVAC components.
    • Clogged air filter — This restricts air from flowing as it should to the heart of the HVAC system. Problems caused by clogged filters can include frozen evaporator coils, an overheated blower fan, furnace shut down, and dirty ductwork.
    • Inadequate ductwork — ductwork that is damaged, too large or too small will perform its role poorly and reduce the HVAC system’s efficiency.

    Heating and Cooling

    Your furnace performs its function by heating air flowing through its heat exchanger. If all goes well, there is sufficient airflow, and all burners, heating elements and blower fan are working well, this heated air will be pushed into supply ducts. If your ductwork is in good shape, most of the heat will remain in the air during its journey between the furnace and your registers.

    A similar process occurs when you use your air conditioning. Air is pushed through components in the air conditioner where it is cooled. If all goes as it should, this cooled air then flows into your home through ductwork.

    To learn more about HVAC system components, please contact us at Air Assurance.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about how HVAC units work together and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “Ioannis Pantzi/Shutterstock”

    The post How Do Your HVAC Components Coordinate? appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Secure Your HVAC System this Spring

    by Mike Rampey

    Secure Your HVAC System this SpringIn Broken Arrow’s hot summers, the last thing you need is for your air conditioner to stop working because of vandalism. Take steps to protect your HVAC system and you can enjoy reliable comfort and avoid high repair bills.

    Scare Them Off

    Your cooling system’s outdoor condenser unit contains copper tubing. The valuable copper attracts thieves who remove the tubing to sell to scrap metal dealers. The refrigerant the tubing contains draws addicts who use the fluid for a quick high. Either one can severely damage your HVAC system.

    A motion detector light directed at your outdoor unit can scare off thieves simply by attracting attention to their activity and making it harder to hide. For an additional deterrent, install an A/C alarm. These devices sound an alarm when they detect interrupted electrical power, a drop in refrigerant charge or other signs of tampering.

    Avoid using landscaping features such as tall shrubs and fences that make your outdoor unit harder to see from the street. These give thieves a convenient place to hide while they cut your refrigerant lines.

    By spray painting your copper refrigerant lines a bright orange or green, you can make them less appealing to copper thieves. The paint raises the suspicions of scrap dealers who may refuse to buy the copper or attempt to trace the owner.

    Lock Them Out

    Some thieves are determined enough to steal the entire outdoor unit quickly despite motion detector lights coming on and an alarm sounding. Addicts won’t care if your lines are painted. To stop thieves like this, surround your outdoor unit with a locked fence or cage. Steel-framed A/C security cages are designed to keep out thieves, but allow easy access for maintenance and repairs.

    These cages are especially useful if you live in a remote area where there are few neighbors to notice your motion detector lights and alarm. As an added benefit, security cages also protect your outdoor unit from damage by animals and storm debris.

    For help securing your HVAC system, contact us at Air Assurance anywhere around Broken Arrow.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about HVAC system security and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “Berents/Shutterstock”

    The post Secure Your HVAC System this Spring appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Keep Your Basement from Flooding with These Tips

    by Mike Rampey

    Keep Your Basement from Flooding with These TipsCleaning up a flooded basement after rain seeps through your foundation walls can be your worst nightmare. It involves great work and can cost a significant amount of money to fix the damages and replace the items lost. Save yourself from this mess by taking these steps to prevent basement flooding.

    • Clean your roof’s gutters. Ensure your gutters are free of leaves and debris. When they get blocked, they’ll dump rain water against your foundation and increase the probability of your basement flooding.
    • Extend your downspouts. Protecting your basement from flooding entails making rain water drain as far away from your house as possible. One way of achieving this is by extending your downspouts at least 10 feet from your home. You can get plastic or metal downspout extensions at home improvement stores.
    • Re-grade around your house. Make sure the grade around your home slopes away from your house at a rate of at least one inch per foot. This will help drain water away from your house and prevent it from flowing back into your foundation and basement.
    • Check exterior foundation and basement for cracks. Fill all cracks in your foundation with epoxy. Apply masonry sealer to indoor cracks. If you come across serious damages, let a professional take care of them.
    • Ensure your sump pump is working. It’s important to include a sump pump in your arsenal of flooding protection tools. Open its cover and pull up on the float to ensure it’s in good working condition. You should hear the pump motor running. It’s a good idea to have a backup power source for your sump pump.
    • Install window well covers. If your basement windows are at or below grade, you should install window well covers. They’ll help in diverting water away from the framing and windows.

    You can give yourself a greater peace of mind by purchasing flood insurance for your property. For more useful tips on preventing basement flooding, please contact us at Air Assurance. We’ve proudly served the Broken Arrow area since 1985.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about basement flooding and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “Jana Guothova/Shutterstock”

    The post Keep Your Basement from Flooding with These Tips appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Taking Advantage of HVAC Rebates and Savings

    by Mike Rampey

    Taking Advantage of HVAC Rebates and SavingsAny opportunity to save money on the next purchase is always welcomed with open arms. Thanks to HVAC rebates, you can get a new HVAC system for much less than the usual retail price. To be eligible for a rebate, your new system must meet certain requirements. Here are some of the HVAC rebate options that are available to Oklahomans.

    • The Public Service Company of Oklahoma has a number of rebate programs for efficient HVAC equipment. They offer rebates of up to $900 for a heat pump or air conditioner replacement, $1200 for duct replacement, $700 for duct sealing and $5,000 for whole-house energy efficiency upgrades.
    • Oklahoma Natural Gas is offering up to $1950 for conversion from an electric furnace to a natural gas furnace. They also have an $850 rebate for switching from an electric to a natural gas water heater.
    • Verdigris Valley Electric Cooperative offers rebates for Energy Star-qualified heat pumps, electric water heaters and room air conditioners. They have a $50 rebate for air conditioners and offer up to $199 for electric water heaters with efficiency ratings of .90 and above, and up to $300 per ton for geothermal heat pumps with an SEER/EER value of 19.1 or greater.
    • Manufacturers offer rebates and incentives when you purchase their high-efficiency heating and cooling equipment. Lennox offers up to $1700 for qualifying systems. You can choose cash rebates, extended financing options or extended warranties. Regardless of the rebates you choose, your local dealer will handle all the paperwork for you.
    • Air Assurance also offers rebates from time to time. These may include seasonal promotions such as the “Free Air Conditioner Promotion,” celebration specials, and Internet-only coupons just to mention a few.

    By taking advantage of these great HVAC rebates and incentives, you can make significant savings on your next HVAC equipment purchase to add to the energy savings and lower utility bills you’ll enjoy. For more information on the available HVAC rebates and how you can take advantage of them, please contact us at Air Assurance. We’ve been serving the Broken Arrow area for more than 30 years.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about HVAC rebates and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “Christos Georghiou/Shutterstock”

    The post Taking Advantage of HVAC Rebates and Savings appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Your FAQs About HVAC Systems Answered

    by Mike Rampey

    Your FAQs About HVAC Systems AnsweredYour HVAC system needs your help in order to function at its best. Many homeowners understandably don’t know where to begin. Here are answers to common HVAC questions.

    What Kind of Filter Should I Buy?

    The filter has two jobs. It needs to prevent particles from getting into your HVAC system and harming the components, and it should improve indoor air quality. For these reasons, you should choose high-quality filters.

    Most filter ratings are based on MERV (Minimum Efficiency Reporting Value), a scale that indicates how well the filter can trap particles of various sizes. Higher MERV numbers mean that the filter captures more particles.

    However, this doesn’t mean you should reach for the highest number. Most residential systems can operate efficiently with filters rated up to MERV 13. Filters in the higher range than that can restrict airflow to the system, which reduces efficiency and can cause mechanical failure. It is best to speak with your HVAC contractor to determine the filter most compatible with your system. Until then, use filters within the MERV 7 to 13 ranges.

    Do My Home’s Ducts Need to Be Cleaned?

    If you are having air quality problems or your ducts haven’t been cleaned in years, then you should schedule duct cleaning. Clean ducts improve energy-efficiency, increase the life of the HVAC system and improve air quality.

    Can I Increase the Energy Efficiency of My HVAC System?

    Yes. Here is a list of what you can do:

    • Check the filters monthly.
    • Use a programmable thermostat so that you can easily adjust temperature for times when you are away from home.
    • Ensure your home has enough insulation.
    • Seal air leaks around doors, windows and other common sources of leakage.

    When is the Best Time to Schedule Preventive Maintenance?

    Schedule a maintenance visit in fall or early spring, before winter or summer are in full swing. For additional peace of mind, consider scheduling two a year – one in fall and another in spring.

    For more information about your home’s HVAC system, please contact us at Air Assurance.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “bahri-altay/Shutterstock”

    The post Your FAQs About HVAC Systems Answered appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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