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About us

Who we are

Over the years, Air Assurance has received many awards including the ACCA National Contractor of the Year, Best of Tulsa, Best of Broken Arrow, and Best in Oklahoma along with Tulsa's Fastest 40 growing companies in 2011-2012. They have been recognized by Lennox as one of their top 1% of dealers in North America. Air Assurance was the first contractor in the nation to provide their customers with an all-NATE certified (highest qualifying certification) technician staff. This means, when they send a technician to your home, you can count on safe, effective, and efficient service and installations of today's most sophisticated heating, air conditioning, and plumbing equipment.

A Short History

"Our philosophy has always been and will always be to provide the best possible service to our customers. Exceptional service and customer satisfaction have been instrumental in our growth and we will, in fact, do everything possible to make your experience a positive one." -Mike Rampey

Awards and Recognition

  • 2015 Tulsa World Best in the World
  • 2015 Angie´s List Super Service award
  • 2015 Broken Arrow Ledger´s Reader´s Choice
  • Ok Magazine Best of the Best award 2010-2015
  • Tulsa People´s A List Readers Choice Winner 2015
  • PSO Top Performer 2013-2015
  • GTR Readers Choice award 2008-2015
  • Journal Record´s"Tulsa´s Fastest 40 Growing Companies 2012-2013"
  • Dave Lennox Award Winner 2012-2015
  • Daily Oklahoman Top Places to work 2014-2015

Review Buzz

Reviews from Our clients

From the blog

Latest blog articles
  • Oklahoma Allergy Season Tips

    by Mike Rampey

    Oklahoma Allergy Season TipsFrom ragweed to cotton, Broken Arrow, Oklahoma has its share of allergies. When allergy season hits, the itching eyes, stuffy nose, and tickly throat can be almost unbearable. Here are some allergy tips to help you reduce your suffering.

    1. Upgrade Your Air Filter

    The air filter in your HVAC system traps allergens to keep them from circulating in your home. Filter effectiveness is measured in Minimum Efficiency Recording Value, or MERVs, which range from 1 to 20. If you upgrade your existing filter to a high efficiency one with a MERV rating between 14 and 16, you will have fewer allergens in your home.

    2. Remove Debris Around the Outdoor Unit

    Plants and other debris around your outdoor unit can impact your indoor allergen levels, because the outdoor unit pulls air through that debris and into your home. Keep the area around your outdoor unit clean and clear.

    3. Dust the Registers and Vents

    Registers and vents that are dusty blow dust and pollen through your home. Dust these first, then dust the remainder of your home, to remove the dust and other indoor allergens that could be making your allergies worse.

    4. Check for Mold

    If you have never had your HVAC system checked for mold, schedule an inspection. Mold exasperates allergies and can cause other respiratory concerns. If you do have mold, have it professionally removed to ensure your family can breathe safely.

    5. Consider Duct Cleaning

    If you are using an efficient filter, have cleaned outside your system and have checked for mold, but you are still struggling with allergies, consider duct cleaning. Removing allergens from the ducts will prevent them from being spread around your home.

    One of the best allergy tips, however, is to have your HVAC system professionally inspected and serviced at the start of the allergy season. In Broken Arrow, Air Assurance provides comprehensive HVAC service, including inspections. Contact them today to schedule your HVAC system inspection this allergy season.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about allergy season tips and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “Serhiy Kobyakov/Shutterstock”

    The post Oklahoma Allergy Season Tips appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Tips for Spring Cleaning Your HVAC System

    by Mike Rampey

    Tips for Spring Cleaning Your HVAC SystemSpring is a time of new growth and new beginnings, and a time to prepare yourself for the year ahead. When it comes to your home comfort, spring can also be a time to get your house in order – and part of that process should be HVAC spring cleaning. Here are a few tasks you won’t want to neglect when you’re getting ready for the coming year:

    • Schedule your annual maintenance. The time is coming when you’ll need to put your heater to rest, and get your air conditioner ready to run at full efficiency. Scheduling spring HVAC maintenance can make sure all your appliances are in working order, and will stay that way.
    • Change your furnace air filters. Ideally, you should change your air filters once a month. If you’ve been neglecting that, then make sure to get them done now! You’ll also want to keep an eye on them through the spring, as pollen and other allergens can clog them easily.
    • Clean floor registers and return air vents. Your air filter catches a lot of the dust that travels through your home, but it can’t get all of it. Dust, dander, and other debris can gather in registers and vents, so use a vacuum with a hose attachment to clear them up.
    • Change the batteries in your smoke alarms and carbon monoxide detectors. These appliances help keep you and your family safe – and changing the batteries early lets you avoid the beeping “low battery” warning.
    • Clean your air conditioner coils. An air conditioner works by taking heat energy out of your indoor air, and releasing it outside. Its job is much more difficult if an insulating film of dust collects on the coils. Check your owner’s manual for instructions on cleaning them.

    HVAC spring cleaning can have a big effect on your comfort throughout the spring and summer months. To learn more about taking care of the HVAC system in your Broken Arrow home, contact us today at Air Assurance!

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about spring cleaning your HVAC system and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “Africa Studio/Shutterstock”

    The post Tips for Spring Cleaning Your HVAC System appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • What to Know About Attic Safety

    by Mike Rampey

    What to Know About Attic SafetyYou already know how hot an attic can get in the average Broken Arrow summer, but that’s not the only thing you should know about attic safety. Dim lighting, low rafters, and exposed wiring are a few of the other hazards you’ll need to look out for if you or a technician will be working in the attic.

    Plan Ahead

    Well before work begins, check the attic’s structural integrity. Make sure the floor is strong enough to walk on safely. If the floor is weak or damaged, consider using plywood or planks to provide a safe walking surface. A little cleanup also improves attic safety. Remove clutter such as stored scrap lumber and drywall. To reduce risk of injury, hammer down exposed nails, tie up loose wires and cables, and mark low-hanging beams with strips of brightly colored plastic or fabric.

    Bring an electrician’s drop light into the attic to ensure there’s plenty of light to work by. Have all your tools and supplies together ready to take up to the attic to minimize the number of times you have to risk a fall by climbing up and down the attic access ladder.

    Choose the Right Clothing and Equipment

    Wear clothes that will protect your skin from dirt, insulation fibers, and rough surfaces. Your clothes should be loose enough to let you move freely, but not so loose they’ll get caught on anything. For optimal protection, wear a disposable coverall, hair cover, shoe covers, and gloves. These protect your skin and, because they can be thrown away after use, they prevent you from tracking insulation, mold spores, and pest droppings into the rest of your house.

    Use an OSHA-approved dust mask or particulate respirator to keep airborne pollutants out of your lungs. You may also need fall protection equipment, such as a body harness properly anchored to a roof beam. Bring along a flashlight in case your drop light fails. In warm temperatures, take plenty of water.

    For more help improving your attic safety, contact us at Air Assurance in the Broken Arrow area.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about attic safety and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “David Papazian/Shutterstock”

    The post What to Know About Attic Safety appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Buy the Whole System, Not Just the Unit

    by Mike Rampey

    Buy the Whole System, Not Just the UnitWhen an HVAC system needs replacement due to a breakdown, it’s usually due to the failure of just one of the two main components. If you’re faced with buying an HVAC system and one of the units is still functional, it may seem logical to save some money by replacing just half of the system. Investing in a whole system is a wiser choice for a number of reasons.

    Better Energy Efficiency

    The energy efficiency ratings on new equipment are based on a complete system with matching components. Mismatched indoor and outdoor units may run, but you’ll lose out on the enhanced efficiency and energy savings you’d get by upgrading the whole system.

    Increased Reliability

    Pairing a new, efficient component with an older unit puts added strain on the existing equipment and increases the likelihood of a sudden breakdown or failure, especially when it’s under the heaviest workload at the peak of the cooling season. If you opt for an entirely new HVAC system, you can expect reliable service for the next 10 to 15 years.

    Operating Cost Savings

    The efficiency and reliability you gain with a complete new system can translate into savings on energy, repairs and maintenance over that long service life. If you replace just the failed component, you’re not only losing potential energy savings, but you’ll also still face the cost and inconvenience of replacing the other component when it fails in the near future.

    Beneficial Features

    By investing in a whole new system, you can benefit from the latest advancements in HVAC technology and design. Today’s HVAC systems offer features like variable-speed air handlers, scroll compressors, better coil designs and thermal expansion valves that enhance energy efficiency, durability, comfort and humidity control.

    New Equipment Warranty

    If you replace just half of a central split system, it’s impossible to install it to meet the manufacturer’s specifications, so you’ll end up without a warranty that protects you against equipment defects.

    To learn more reasons why it’s better to upgrade both units when buying an HVAC system for your Broken Arrow home, contact us today at Air Assurance.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about buying the whole system and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “Christian Delbert/Shutterstock”

    The post Buy the Whole System, Not Just the Unit appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • What You Should Do About Low Water Pressure

    by Mike Rampey

    What You Should Do About Low Water PressureLow water pressure is an irritating but common issue with residential plumbing systems, but it’s not something you simply have to live with. Here’s what you can do solve different types of water pressure problems in your home.

    Low Pressure Throughout the House

    If low pressure is affecting all your plumbing fixtures and water-using appliances, find your main water valve and make sure it’s fully open. Next, check for obvious signs of a leak like wet ground where your water line meets the main supply. Then, ask your neighbors if they have a low pressure issue. If not, have a licensed plumber check whether you have a pressure reducing valve that needs adjustment or there are leaks in the piping.

    A plumber can also look for other causes of pressure problems, like corrosion inside your galvanized pipes or sediment/limescale buildup in the lines. If your neighbors have low pressure too, talk to your plumber about installing a pressure booster on your home’s main water line.

    Low Pressure at Individual Fixtures

    If the water flow arriving at a single fixture has slowed down, you may be able to correct the problem yourself. With a faucet, unscrew the aerator and rinse the mesh screen to remove any tiny sediment particles. If there’s a limescale buildup, soak the aerator in a 50-50 water and vinegar solution. Aerators aren’t expensive, so if the buildup doesn’t dissolve, simply replace the part. You can use the same process with a clogged showerhead nozzle. If the pressure doesn’t improve, have a plumber check for a partial blockage in the fixture’s supply lines.

    Hot Water Pressure Problems

    A lack of pressure with just the hot water supply is often a sign that sediment is clogging the water heater tank and lines. If you haven’t had the tank drained and flushed on a regular basis, it’s wise to have a plumbing professional assess the condition of the appliance and perform any needed maintenance.

    If you’re dealing with a low water pressure problem in your Broken Arrow home and need expert help, contact the plumbing pros at Air Assurance today.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about low water pressure and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “Justek16/Shutterstock”

    The post What You Should Do About Low Water Pressure appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • If You Have Noisy Air Vents, Here’s What to Do

    by Mike Rampey

    If You Have Noisy Air Vents, Here's What to DoIt’s normal to hear some noise coming from your air vents when the HVAC system is running. If the usual noise volume increases, or you start to hear flapping, rattling or high-pitched sounds from the supply vents, return grilles or ceiling diffusers, it’s likely due to an increase in pressure caused by airflow restrictions somewhere in the HVAC system. Addressing the underlying cause of noisy air vents is vital, because operating the HVAC system without sufficient airflow makes the equipment work harder, so it consumes more energy and is more vulnerable to breakdowns and failures.

    Solving Airflow Restrictions That Cause Noisy Vents

    Airflow restrictions can occur for a number of reasons, and some are easy to diagnose and deal with on your own:

    • Dirty air filter Replace a clogged filter right away, then check it monthly and change it when you see any debris accumulation.
    • Closed or obstructed registers Make sure the supply and return registers are open and unobstructed by furniture, rugs or long window coverings so air can circulate freely through the system.
    • Closed duct dampers If there are dampers on your ductwork and one gets stuck closed, it can impact proper airflow through the HVAC system. To prevent this, make sure they’re all open.
    • Debris in the ductwork Items can fall down through the registers such as nails, screws, small toys or even construction materials and sawdust. If you can’t access the debris, you may need to have the ductwork cleaned professionally.

    If you check for and address all of the above issues but you’re still hearing noise from the vents when the blower fan is running, it’s time to have an HVAC professional evaluate the system’s performance. A knowledgeable pro will inspect the components and check the static pressure and CFM of air movement through the system. An expert diagnosis can determine whether there are issues like undersized ducts, inadequate return airflow, or damaged or obstructed ducts that need to be addressed.

    If you need help finding and fixing the cause of noisy air vents in your Broken Arrow home, contact us at Air Assurance today.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about noisy air vents and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “altafulla/Shutterstock”

    The post If You Have Noisy Air Vents, Here’s What to Do appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Be Prepared for Storm Season

    by Mike Rampey

    Be Prepared for Storm SeasonGiven our location in tornado alley, it’s important to take spring storm preparation seriously, especially for your HVAC system. With some preparation, you might be able avoid disabling damage to your system to avoid loss of use and repair or replacement costs.

    Power Surges

    Ask your HVAC technician to install a surge protector for your HVAC system. These systems contain many electronic components that can be damaged by electrical spikes in the line voltage. Surge protectors are especially helpful if no one is home to turn the circuit breaker for the HVAC system off during a severe storm. Another option is to use a Wi-Fi thermostat that you can control remotely to turn the system off when severe storms approach.

    Secure the Condenser

    Your HVAC expert can tie the outdoor condenser to its pad as part of spring storm preparation to prevent it from moving off its pad during a tornado or a severe wind storm. Strong winds may damage the condenser to the point where it needs to be replaced. Unless your system is fairly new, it may need to be replaced with an entirely new system if a condenser replacement isn’t available. The condenser and indoor air handler must match each other in terms of capacity, refrigerant used and energy efficiency rating.

    Learn About Your System

    Before you restore power to your system, learn what kind it is and how it should look. Note the condition of the condenser beforehand and inspect it after the storm passes to verify it’s not damaged. If you use a heat pump, ask your contractor about restarting it in the heating function after a prolonged power outage. It may need to be set on its emergency or supplemental heat setting to avoid compressor damage.

    The time you take to secure your HVAC system is an important step in spring storm preparation to maintain your comfort and prevent an expensive repair or replacement. To learn more, contact Air Assurance, providing top-notch HVAC services for Broken Arrow homeowners.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about storm preparation and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “Ivelin Radkov/Shutterstock”

    The post Be Prepared for Storm Season appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • The Basics of Refrigerant

    by Mike Rampey

    The Basics of RefrigerantMany homeowners take for granted their residence’s heating and cooling systems without having more than a basic idea of how they work. While a gas furnace is relatively easy to understand, systems that rely upon the refrigeration process are more complicated. Yet, understanding how your air conditioner or heat pump works to condition your home will help you troubleshoot problems in the future.

    How Does an Air Conditioner Work?

    It’s incorrect to think that an A/C cools the outside air, then draws it into the house. Air conditioners (and the cooling mode of heat pumps) actually extract heat energy from inside air, with the removal of heat resulting in cooler air. Refrigerant, a chemical formula also referred to as coolant or freon, does the actual work of taking heat from the air, and then expelling that heat into the outside air. The ability of coolant to easily transition between a liquid and gas drives the refrigeration process.

    In the most common type of air conditioner, the split system, a compressor pumps a refrigerant solution into the home, where it runs through copper coils in the air handler/evaporator unit. An expansion valve eases pressure on the liquid refrigerant, allowing it to evaporate and convert into a gas. The liquid-to-gas conversion extracts heat from air that’s being blown across the evaporator coil, reducing the air temperature. A fan in the air handler (or furnace) then circulates the conditioned air throughout the house. Eventually, it’s drawn back into the inside A/C unit to be cooled again.

    The refrigerant, in a gaseous state, is then pumped outside to the condenser/compressor unit, where the gas is compressed and changes back to a liquid. As this happens, the stored heat in the refrigerant is released into air as it’s blown across the condenser coil, and then dissipates into the outside environment. The coolant, returned to liquid stage, flows back into the house, and the process repeats.

    To learn more about how your A/C or heat pump brings comfort to your Broken Arrow area home, please contact us at Air Assurance.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about refrigerant and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “Alhovik/Shutterstock”

    The post The Basics of Refrigerant appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Tips: Buying a New Air Conditioner

    by Mike Rampey

    Tips: Buying a New Air ConditionerWhen summer weather is coming, homeowners turn to thoughts of air conditioner maintenance. If this is the year you’ll be buying a new air conditioner, make sure you enter the process wisely. Here are some tips to help you find the right air conditioner.

    Purchase the Proper Size

    Sizing the air conditioner properly for your home is going to be crucial as you seek to properly and efficiently cool your home. If the new air conditioner is too large for your space, you will struggle with high humidity levels. If it is too small, it will work too hard and struggle to keep up on extremely hot days.

    Check Efficiency Ratings

    If your air conditioner is 10 or more years old, chances are it is less efficient than newer options. Purchasing a highly efficient air conditioner will help lower energy bills. To find an efficient air conditioner, look for labels from the federal Energy Star program and SEER ratings. The higher the SEER rating on the air conditioner, the more efficient it is. Currently, a 13 SEER rating is the minimum requirement, and 16 or above is considered highly efficient.

    Properly Match the Indoor and Outdoor Unit

    If you are only replacing one part of your air conditioning system, you will need to ensure that the indoor unit and outdoor compressor are properly matched. Recent refrigeration changes mean that not all systems will match properly. Your HVAC professional will be able to help with this.

    Remember to Check for Rebates

    Rebates for high efficiency air conditioners are common, on both the federal and state levels. Find out what rebates are available, and take advantage of them. Keep in mind that you may be able to offset the cost of a new air conditioner with a higher efficiency rating using a rebate, so research rebates before you buy.

    If you are looking for more advice about choosing the ideal air conditioner for your Broken Arrow home, consider consulting with an HVAC professional. Air Assurance has a team of dedicated professionals who are ready to help you. Contact them today.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about buying a new air conditioner and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “GSPhotography/Shutterstock”

    The post Tips: Buying a New Air Conditioner appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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  • Things You Shouldn’t Put Down the Drain

    by Mike Rampey

    Things You Shouldn't Put Down the DrainIt’s dangerous to adopt an “out of sight, out of mind” attitude towards your household drains. Some things that go down your drain can come back to haunt you in the form of clogs, flooding and other costly plumbing problems. To help you maintain a healthy plumbing system, here’s a list of items that shouldn’t go down your drains.

    • Grease – Kitchen grease solidifies when it cools. It coats the inner walls of sewer pipes. With time, it can build up and even block an entire pipe. To get rid of it in an environmentally-friendly way, pour it into an old can or sealed container and put it in the trash.
    • Eggshells – Although they seem fragile, they don’t break down easily once they’re inside your drains. They can mix with other items and form clogs.
    • Stringy or starchy vegetables – Vegetables such as artichokes, asparagus, celery, kale, rhubarb, lettuce and potato peels are too starchy, stringy or fibrous to be put in your garbage disposal. They can easily get tangled around the blade and clog drains.
    • Coffee grounds – To you they may be fine and harmless but to your drains, they are a recipe for disaster. When they mix with water, they get heavier. They can compact in the disposal trap and cause a blockage. Why not put them to work by using them in your garden as fertilizer or a deterrent to ants, snails and slugs?
    • Large wipes – Paper towels, baby wipes and other large wipes may be biodegradable, but can cause problems for your septic system. Their absorbent nature can make them clog up drain lines.
    • Pasta and rice – Pasta and rice expand when they mix with water. They’ll expand every time water goes down your drains. Eventually, they’ll fill up the trap and clog your drains.

    When you avoid putting the wrong things down the drain, you also save the environment by creating a healthier habitat for marine life. For more information on how to take care of your drain, contact us at Air Assurance. We serve the Broken Arrow area.

    Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about taking care of your drains and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.

    Credit/Copyright Attribution: “nattul/Shutterstock”

    The post Things You Shouldn’t Put Down the Drain appeared first on Air Assurance | Air Conditioner Experts Oklahoma | HVAC Services in Broken Arrow.

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