Who we are
Over the years, Air Assurance has received many awards including the ACCA National Contractor of the Year, Best of Tulsa, Best of Broken Arrow, and Best in Oklahoma along with Tulsa's Fastest 40 growing companies in 2011-2012. They have been recognized by Lennox as one of their top 1% of dealers in North America. Air Assurance was the first contractor in the nation to provide their customers with an all-NATE certified (highest qualifying certification) technician staff. This means, when they send a technician to your home, you can count on safe, effective, and efficient service and installations of today's most sophisticated heating, air conditioning, and plumbing equipment.
A Short History
"Our philosophy has always been and will always be to provide the best possible service to our customers. Exceptional service and customer satisfaction have been instrumental in our growth and we will, in fact, do everything possible to make your experience a positive one." -Mike Rampey
Awards and Recognition
- 2015 Tulsa World Best in the World
- 2015 Angie´s List Super Service award
- 2015 Broken Arrow Ledger´s Reader´s Choice
- Ok Magazine Best of the Best award 2010-2015
- Tulsa People´s A List Readers Choice Winner 2015
- PSO Top Performer 2013-2015
- GTR Readers Choice award 2008-2015
- Journal Record´s"Tulsa´s Fastest 40 Growing Companies 2012-2013"
- Dave Lennox Award Winner 2012-2015
- Daily Oklahoman Top Places to work 2014-2015
From the blog
Latest blog articles
When we’re trying to prepare our homes for the winter cold, one tactic we turn to is insulation. When you have enough in the right places around your house, you have a much easier time staying warm.
But what about in the summer? Usually, people are trying to cool their house in the summer, not keep heat in. Does that mean insulation is useless in the summer?
Definitely not! Insulation is just as important in the summer as in the winter. As strange as it sounds, insulation is doing the same job during both seasons. It just has a different result depending on the weather.
How Insulation Works
Insulation works on the principle that hot air will try to move where it’s colder until the temperatures are equal. In the winter, the hot air in your home tries to reach the cold air outdoors. In the summer, the hot air outdoors tries to reach the cold air indoors. No matter which way the hot air is moving, insulation slows it down. The thicker the insulation you have, the slower the hot air is able to move.
Choosing the Right Insulation
When you are choosing an insulation for your home, you’ll want to look at the insulation’s R-value. This number is based on the insulation’s density, thickness, and what type of material it’s made from. If you’re not sure what the best R-value is for your needs, your HVAC contractor can advise you.
You can also discuss with your contractor what type of insulation will work best in the areas you’re wanting to insulate. Some common types include:
- Blanket insulation
- Blown (loose-fill) insulation
- Foam insulation
Foam insulation comes in boards as well as in an injectable, expanding form that can effectively seal off awkward areas.
Each type of insulation has its pros and cons in terms of cost, life span, and effectiveness. Whatever you end up choosing, you can rest assured that it will help keep your home more comfortable year-round.
Need some help figuring out if you have enough insulation in your Broken Arrow area home? Contact Air Assurance today!
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about insulation and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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The search for the right HVAC company can be daunting if you don’t know what qualifications to look for. Here are some recommendations to help you sort through the competitors and find a reputable company that can provide quality results.
Finding the Right HVAC Company
- Ask friends and family for recommendations. This is where you start. Ask why your acquaintances are recommending the consultant that they use. Call several of these recommended companies and ask for references. Call the references and ask if jobs were completed in a reasonable time, and if the work was satisfactory.
- Call the Better Business Bureau. Find out if the company you’re interested in has had complaints filed against it, and if so, why. Also consider any good reviews issued by the BBB.
- Read the online reviews with reservations. Many online sites offer a forum for reviewing a customer’s experience with a company. But, bear in mind that some reviewers have an ax to grind, while other, more positive reviews might be posted by someone with an interest in promoting the company more than it deserves.
- Check out certifications. HVAC industry certifications may be a sign of the company’s professionalism. For instance, proclaiming that the company’s technicians are NATE- (North American Technician’s Excellence) certified signifies the technicians have been rigorously tested and qualified by the highest standards in the industry. Membership in the Air Conditioning Contractors of America (ACCA) means the company has a stake in maintaining top professional standards.
- Ask about licensing, bonding, and insurance. Oklahoma HVAC contractors are required to be properly licensed. Often, the contractor must be bonded and insured to qualify for a license. You should be sure your HVAC professional has liability insurance to protect your home in case a worker is injured or damage occurs.
- Avoid contractors who give estimates over the phone. For the best results, HVAC contractors should always come to your home to assess repairs or installations, and give you a written estimate.
Contact Air Assurance for more information on hiring a reputable HVAC company. We serve Broken Arrow and the surrounding area.
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about choosing an HVAC company and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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As the A/C blasts away at the oppressive heat of summer, your power bills fly through the roof. It seems like you’re left with two choices: turn it down and sweat, or leave it at a comfortable level and break the bank. Solar shades provide one attractive option to stay cool and keep money in your pocket.
What Are Solar Shades?
Solar shades are window coverings that are designed to block UV radiation from entering a home, along with most of the heat from direct sunlight. Though lightweight compared to traditional insulated window covering panels, the solar shade offers a marked reduction in heat transfer throughout the year.
What Do They Look Like?
Unlike solid and often dark blackout curtains or insulated panels, solar shades bring an airy feeling to a room because natural light can still enter. In fact, some solar shade designs allow a perfectly unobstructed view of the outdoors while keeping your home comfort costs down. They are available in a wide range of neutral colors and chic, modern designs.
How Will They Benefit My Home?
For a solution that costs relatively little, solar shades offer a lot of different benefits aside from lower energy bills. These include:
- Reduced damage from UV rays inside the house. From faded upholstery to a higher risk of skin cancer, excessive UV is bad news in your interior spaces.
- Fewer “hot spots” throughout your home. Ever had the thermometer show a perfect indoor temperature, yet you’re still uncomfortably warm? That’s often caused by weak points in your home’s insulation – usually inefficient windows – that allow the outdoor heat to seep in.
- Lower A/C maintenance costs. The less you run your air conditioning unit, the less seasonal maintenance it requires.
- Less glare on interior surfaces. Direct sunlight bounces off of TV screens, mirrors, glass, and other reflective surfaces, causing painfully bright spots. Solar shades reduce eye strain and discomfort by preventing too-bright light from entering your home.
For more information on solar shades and other ways to reduce cooling costs in your Broken Arrow home, contact us at Air Assurance.
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about solar shades and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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There are so many parts and components to your air conditioner system, you may not know how to begin to fix it should something go wrong. While most A/C problems require the expertise of your HVAC pro, there are some issues that you may troubleshoot before making the call.
Is your thermostat in the “cool” position? Check one more time to make sure. If your A/C isn’t powering on, check to see if a breaker has tripped inside the circuit box.
One of the most basic components of your A/C, yet one of the most important, is the air filter. A clogged air filter may cause your unit to run off and on repeatedly, overheat other parts, and even cause early failure. Take a look at your filter, which is typically located behind the return grille, to see if it needs to be changed.
Next on your troubleshooting list is the outdoor unit. If weeds, leaves, grass clippings, and/or other obstructions are blocking free airflow to the unit, it won’t be able to cool as it should.
Your A/C relies on electrical parts and signals for it to operate correctly. So, if your unit isn’t powering on, and the circuit breaker is fine, your HVAC pro needs to be called. Other problems that require professional diagnostics are unusual noises, such as grinding, squealing, rattling, or thumping. If your system is making any of these noises, turn it off and call your HVAC pro.
There are many possible problems relating your A/C unit if it is operating but not cooling. Your HVAC pro should check the following:
- Refrigerant charge needs to be measured to ensure optimal levels.
- Diagnostic tests are performed on the compressor to detect faulty parts.
- The blower motor is tested as well.
- The drainage system and evaporator coil are inspected for obstructions that could make your system leak water.
If your air conditioner is on the fritz, don’t sweat it! Contact the professionals at Air Assurance for immediate service. We’ve proudly served homeowners of Broken Arrow and surrounding areas for more than 30 years!
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about air conditioners and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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When you’re shopping for new HVAC equipment and home appliances, fixtures, and electronics, how can you be sure you’re buying quality merchandise? These days, when it comes to such products, “quality” applies to both performance and energy efficiency. Regarding the latter factor — how well the product uses or saves energy — the Energy Star label and EnergyGuide label both provide essential information about a product’s energy efficiency. Both are the result of a program coordinated between the U.S. Environmental Protection Agency and Department of Energy.
Energy Star Label
This familiar blue label can be found on a wide range of energy-using products that meet minimum standards set by the federal government. These include water heaters, TVs, refrigerators, A/Cs and heat pumps, windows, and insulation, among many others. An Energy Star-certified product must achieve the following:
- Provide substantial energy savings throughout the country.
- Come with features and performance demanded by customers. In effect, energy efficiency can’t come at the cost of other characteristics of quality.
- If the Energy Star product costs more than a similar product with less energy efficiency, the product must provide energy savings that more than compensate for that extra cost.
- Technology in a qualifying product must be available from more than one manufacturer.
- The product’s energy use must be measurable and verifiable.
The EnergyGuide label differs from the Energy Star logo in that it doesn’t signify a superior product. Rather, the EnergyGuide label – affixed by manufacturers to most appliances – provides hard data about that product’s energy use, as compared to other, similar products. This includes the product’s annual energy consumption and operating costs.
Information on the label includes:
- Maker, model number, and appliance size.
- Estimated yearly operating cost, based on the average of electricity costs throughout the country.
- Whether the product has qualified for the aforementioned Energy Star.
- Estimated consumption of electricity every year.
- Key features of this particular model class.
For more information on the Energy Star and EnergyGuide labels, please contact us at Air Assurance, providing quality HVAC services in the Broken Arrow area.
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about EnergyGuide labels and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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Choosing an experienced and skilled HVAC contractor to repair, install, and service the HVAC equipment in your home ensures your family’s comfort and safety. A reliable contractor not only stays up-to-date on industry standards themselves, they also make sure that every technician they employ has current certifications that demonstrate their knowledge, training and experience. Here are some key HVAC certifications to look for in an technician so you can have peace of mind that your costly and critically important comfort equipment is in good hands.
In Oklahoma, HVAC technicians must be licensed through the Construction Industries Board (CIB). Applicants must pass an in-depth exam and meet the board’s strict educational and work experience requirements. The HVAC company they work for should also be licensed and have the state-required surety bond and liability insurance coverage in place. You can verify an HVAC contractor or technician’s license right on the CIB’s website.
Reputable HVAC companies insist that their technicians are certified through the industry-leading North American Technician Excellence (NATE). To gain certification through this nonprofit testing organization, technicians have to pass a stringent core exam on their general industry knowledge, along with a specialty exam in their choice of either service or installation.
HVAC Excellence Certification
Another prominent independent testing organization, HVAC Excellence offers certification for technicians at either the professional or master specialist level. Technicians who obtain a professional-level certification have two years of relevant industry experience and have passed a rigorous exam. To achieve master specialist certification, technicians must have three years of practical experience in addition to passing the exam.
EPA 608 Certification
In order to install, repair or service air conditioners or heat pumps that contain refrigerants like R-22 or R-410A, HVAC technicians need to be certified through the Environmental Protection Agency (EPA). According to the certification requirements in Section 608 of the EPA’s Clean Air Act, technicians must pass core and specialty testing to assess their knowledge on industry best practices for service and refrigerant reclamation.
To learn more about the importance of HVAC certifications, contact the Broken Arrow comfort pros at Air Assurance.
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about HVAC certifications and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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For most homeowners, figuring out the plumbing in their homes is a confusing task. You have a wide variety of pipes going in many different directions. What’s worse, if you get something wrong when working with your plumbing, you have to deal with water — or worse — spraying everywhere.
Knowing a little about the pipes that you’re looking at can take some of the confusion out of your plumbing. Here’s a list of the most common types of pipes and what they’re used for:
- Cast iron pipes. This type of pipe used to be used for drains and vents and is still found in older homes. Cast iron tends to rust easily, but often the rust is just on the surface. Cast iron is a durable material that can last for many years.
- Galvanized steel pipes. Like cast iron, these pipes are found in older homes and were typically used for drains. They have one downside: they don’t last as long as some of the other choices available today.
- ABS. This type of pipe is one of the early plastic pipes. ABS pipes are black and used for drains and vents. Because they often came loose at joints, they no longer meet code for new construction in many areas.
- PVC. This type of pipe is the most common type used for drains and vents today. Specific kinds of PVC are usable for supply lines, but it is a good idea to check with your plumbing contractor to make sure you’re using a type that meets building codes for your area. PVC is white plastic, extremely durable, lightweight, and inexpensive. They typically have the diameter of the pipe stamped on the side.
- Copper pipes. Typically used for water lines, there’s either rigid or flexible copper lines.
- PEX. PEX is a flexible plastic that’s used for water lines. It is very versatile and comes in different colors, allowing you to assign different colors of pipe to your hot and cold water lines.
For more answers to your questions about the plumbing in your Broken Arrow-area home, contact Air Assurance today.
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about plumbing pipes and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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An HVAC system is a big investment. One of the best ways to protect your investment is to perform periodic HVAC maintenance. While a good portion of HVAC maintenance should be done by professionals, there are certain tasks you can do yourself.
DIY HVAC Maintenance
For example, your outdoor unit requires clear air flow to function properly. By doing some simple maintenance, you can prevent air flow problems.
- Trim back plants. It’s best to keep a two-foot perimeter around your outdoor unit where plants aren’t allowed to grow up past the base of the unit. Keep grass trimmed down and cut back any other opportunistic plant life that tries to spring up.
- Remove debris. Grass clippings, old leaves, and other objects that block air flow should be swept or raked away whenever they build up.
- Clean condenser fins. The fins that allow air to flow into your unit tend to catch dust. With the unit off, gently vacuum the fins clean to reduce the amount of dust that gets into your system.
Another DIY task you can do is to clean or replace your air filter. The air filter protects your system from the dust, pollen, and other particles in your air. By changing the filter every one to three months, you can help your system last longer and improve the quality of your home’s indoor air.
Professional HVAC Maintenance
In addition to the maintenance tasks you can do yourself, there are certain jobs that should be done by professionals. A trained HVAC technician will not only make sure your system is working properly, but he can also frequently catch problems before they get out of hand.
Professional maintenance will address the following areas:
- Refrigerant levels. The technician will check for leaks and make sure you have the appropriate amount of refrigerant for your system.
- Part lubrication. The technician will inspect the moving parts of your system and provide lubrication as needed.
- Electrical connections. The technician will inspect and tighten electrical connections as needed.
Interested in learning more about HVAC maintenance? Contact Air Assurance, your Broken Arrow area HVAC experts.
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about DIY and professional HVAC maintenance and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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Mold and bacteria growth in your home is more than just an annoyance — it’s a health risk. Both of these issues can make your family sick, and that’s why you need to take the time to understand the cause of these problems and the best prevention measures to take.
What Causes Mold and Bacteria Growth?
Growth of mold in your home is not a sign of a dirty home. Spores for a number of molds are naturally in the air, no matter how clean a home is, and if they find a dark, warm and damp area, they will take root and start to grow. If you have an area in your home that is constantly damp, such as the area around a water leaked, the air conditioning system or in your bathroom where moisture in the air is almost always present, molds will start to grow.
Bacteria is also naturally present in your home. It comes in on your shoes, food and even skin. This, unlike molds, can be combated by cleaning. However, if you are not cleaning the air as well as the surfaces in your home, you may still have a bacteria concern.
What Measures Can Prevent These Problems?
If you find that your family members are having respiratory concerns in your home, or if you notice signs of mold, such as visible mold spots or a musty smell in the home, then it’s time to take measures to stop these problems. First, make sure your home is cleaned well to prevent bacteria growth. Next, take measures to stop unnecessary moisture. Exhaust fans in bathrooms, professional water damage repair when you have a leak and prompt attention when you have standing water are all important measures you can take. Finally, consider installing an air purifier to remove bacteria and mold from the air.
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about bacteria and mold and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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If your thermostat temperature isn’t accurate, your home can feel too hot or cold, and you can spend too much on energy because the HVAC system isn’t cycling on and off as it should. If you’re concerned that the temperature displayed on your thermostat isn’t correct, here’s what to do.
Clean Underneath the Cover
Dirt and debris on your thermostat’s internal components can interfere with its ability to control temperatures accurately. Cleaning the inside may be an easy fix, so take off the cover and use a soft brush to gently dust the components. Then, put a dab of electrical contact cleaner on a cotton swab and remove any corrosion from the metal contacts.
Recalibrate the Unit
Sometimes, the sensor inside a thermostat goes out of whack and prevents it from working properly. If recalibrating your thermostat doesn’t fix this, it’s time to invest in a new unit.
Make Sure it’s Level
If you still have a mercury thermostat, it may not read the temperature accurately if it gets knocked off level. You can try to fix this by putting a carpenter’s level just above the unit and making minor adjustments in the thermostat’s position until it’s level again. If you’re concerned that it’s still not accurate, you should replace it.
Check the Location
The thermostat’s location can affect how well it reads the room temperature. It needs to be centrally situated in your home and away from direct sunlight, drafts, heat sources and airflow from HVAC registers. If you think the location is causing accuracy issues, having it moved to a better spot may improve its performance.
Consider Advancing Age
Equipment often becomes less reliable as it ages, and this is true for thermostats too. If yours is still not accurate after you try all of the above fixes, it’s wise to replace it. You can boost comfort and energy efficiency and benefit from convenience features by upgrading to a new Wi-Fi or programmable model.
If thermostat temperature issues are affecting the comfort in your Broken Arrow home and you need expert advice, contact us today at Air Assurance.
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about thermostat temperature and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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