Service & Maintenance

What to Look for When Hiring an HVAC Contractor

What to Look for When Hiring an HVAC Contractor

It pays to spend a little time researching the credentials and reputation of an HVAC contractor before you schedule service or repairs. In most homes, the HVAC system is the sole means of maintaining comfort day and night. Hiring a capable and reputable company might make a good deal of difference.


In Oklahoma, all HVAC contractors and technicians have to have a license issued by the state to practice. They must also have bonding and insurance coverage. Using someone who isn’t licensed could void your warranty and leave you vulnerable for financial or physical damages that occur at your home during a service call or installation.


The key to finding a solid contractor you can trust is to look for one who has NATE (North American Technician Excellence). NATE is a nonprofit organization dedicated to increasing the capabilities and competence of HVAC technicians and contractors. They require passing a battery of rigorous tests for membership. Additionally, members have to continue their educations and retest every two years.


Most HVAC contractors are local, which means you can ask the contractors you’re interviewing for a list of past and current customers. You can also access the Better Business Bureau’s database online that will give you their ratings with this trusted authority on companies large and small. Air Assurance has an A+ rating in the Broken Arrow region.


In order for an HVAC contractor to be an authorized dealer, the company has to exhibit high performance and competency standards. The contractor will have advanced knowledge of the equipment, since they can access all the technical information available. At their simplest, HVAC systems are complicated and when the technician has all the information at his fingertips, installing and servicing the equipment will be exact.Whenever you need to hire an HVAC contractor, look for these qualifications.

For more information, contact Air Assurance, a local HVAC company serving Broken Arrow homeowners. We have NATE certification, a top rating with the BBB, and are a premier dealer for Lennox.

Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about other HVAC topics, call us at 918-217-8273.