warranty

Service & Maintenance

What You Should Expect — and Not Expect — From HVAC Contracts

HVAC contracts are a service plan that provides regular ongoing service for your home’s HVAC system by trained professionals. Often these types of service contracts are offered when you have a new HVAC unit installed. Before signing an HVAC service contract, you’ll want to know what they offer and if it's right for you.

Why You Would Want an HVAC Contract

There are many reasons homeowners choose to purchase an HVAC contract. The features these HVAC contracts can include are regular tuneups, inspections, seasonal maintenance (such as for summer and winter), emergency services, part discounts, and priority for when you need repairs or replacement. Many HVAC contracts can also include discounts for parts and services, as well as other perks. A key benefit of a service contract is that your HVAC system is always cared for, ensuring better performance and the ability to catch any maintenance needs before they become a larger problem. In addition, in emergencies, a service contract can reduce costs and speed up the repair process.

When HVAC Contracts Are Not For You

Before purchasing an HVAC contract, it is important to know what it isn’t. Service contracts are not an all-in-one solution. The type of features they offer can vary, so be sure to read them carefully before signing up. Also, a service contract does have a yearly cost and, in some cases, this may not add up to the out-of-pocket costs for the service you receive in a given year. Much like insurance, a service contract can be highly useful for dealing with emergencies and more than pay for itself; however, these events are often not predictable. 

When You Need HVAC Service and Repair

At Air Assurance, we proudly serve residents of Broken Arrow and nearby communities with all their HVAC needs. No matter if you need servicing, repair, or a full HVAC system installation, we can assist. Contact us today to learn more. We welcome your business.

Service and Maintenance

To Warranty or Not to Warranty? Learn the Differences Between HVAC Repair with or without One

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If a problem occurs somewhere down the road with an air conditioner or furnace, what can you expect from your HVAC warranty? Today's cooling and heating systems are more reliable and efficient than ever. They’re also designed and engineered for a long expected service life. However, coverage for unforeseen events is still important to protect your investment, as well as the continued comfort and health of your home’s environment. Here are some basic facts to know about the terms of an HVAC warranty to help you decide what sort of coverage you need.

Standard Warranty

Every air conditioner or furnace with a major brand name automatically comes with a manufacturer’s standard HVAC warranty. The most basic coverage term is five years, covering any parts that require replacement or issues related to poor workmanship. Very often, that five-year standard coverage can be extended up to 10 years simply by registering the unit with the manufacturer at the time of purchase. It’s as easy as filling out a form. The HVAC contractor who sold the unit to you may handle the registration for you. 

Labor Warranty

It’s important to note what the manufacturer's standard HVAC warranty doesn’t cover as well. Labor charges for repairs are typically not included under standard coverage. However, many contractors offer separate labor warranties to fill the coverage gap for labor charges incurred during a repair.

Costly-Component Coverage

Manufacturers of air conditioners and furnaces may offer special extended coverage on certain expensive critical parts. Typically, this coverage applies to the air conditioner compressor and the furnace heat exchanger.

Extended Service Plans 

An Extended Service Plan (ESP) offered by HVAC contractors at an annual fee provides a long-term level of security. A typical ESP includes a percentage discount on labor charges. Moreover, the ESP includes professional maintenance twice a year. Annual maintenance is critical to ensure system reliability, efficiency, and low operating costs. 

The professionals at Air Assurance are ready to answer any questions you may have about HVAC warranty coverage.