Common Smart Thermostat Issues

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A smart thermostat comes with a variety of useful features that increase the comfort of your Broken Arrow home and help lower heating and cooling costs. However, even though it contains the latest technology, you may experience some problems when using it.

Here are a few smart thermostat issues that you may encounter.

Software Glitch

A number of homeowners have had their smart thermostats go offline unexpectedly due to a server outage or software bug on the part of the manufacturer. Consequently, they're not able to set the temperature remotely as advertised.

If you're planning to be away from home for a significant period, you may want to have an HVAC technician wire in a failsafe thermostat. That will prevent a failed smart thermostat from wreaking havoc on your property while you're not around.

Malfunctioning HVAC System

Older HVAC systems don't provide a common ('C') wire for thermostats. The C wire is a 24-volt supply that's dedicated to charging your smart thermostat. Power stealing smart thermostats can work with the older HVAC models without needing a C wire. They do so by "stealing" power from your system's existing circuits.

Your HVAC circuits aren't designed to power anything. Therefore, your smart thermostat can cause your HVAC system to malfunction as it steals power. To solve the problem, let a technician add a C wire for you.

Dead Batteries

If your smart thermostat is unable to steal enough power, its battery can go dead. You can solve the problem by using the more reliable C wire.

A failed update could also cause your thermostat's battery to behave erratically. If restarting the device manually doesn't help, you may need to contact a pro to check if you have a wiring problem.

Whether smart or normal, any thermostat can fail and cause damage to your HVAC system and property. Whenever you encounter smart thermostat issues that you can't fix yourself, contact an HVAC professional as soon as possible.

If you're in the Broken Arrow area, solve any of your heating and cooling problems now by contacting the HVAC pros at Air Assurance.