I wanted to let you know what a great staff you have and how much of a pleasure it has been working with Michael as we figured out how to relocate the units that needed to be replaced. Then Jon did a great job servicing our units and working around our pre-school schedule.
Most recently John and Chad were so gracious to do the loud work on our Great Hall installation during times when it was not in use, and then being quiet when the Hall was in use. John also made our Financial Secretary’s job much easier by installing a damper so she can adjust the air flow to bring the temperature in her office down when she needs to close the door to work undisturbed.
We’re looking forward to the replacement of the rooftop that is out soon.
Phil did wonderful work! He was tidy, kept his workspace clean, and did overall just an A + job for us on our recent project! I want to make sure his supervisor knows what a good one he has!
I wanted to give a big shout out to Dalton! He not only fixed our fireplace leaky gas valve (without having to knock out the hearth and rebuild it), he also installed our brand new gas log set! All of this with patience, (it was tough project), integrity, cleanliness, and professionalism! Thank you all for such great service! Anne L.
Just wanted to let you know what an amazing crew you had do our recent HVAC installation. John and his helper were so friendly and professional! They cleaned up better than it was, and the entire process was better than I expected!
Mitchell did my maintenance on Tuesday last week and wanted you to know how nice and knowledgeable he is! he is the perfect representative for your company and just wanted to make sure you knew what an outstanding young man he is!
I just wanted to let you guys know that Brian and his co-worker did a great job installing our new heat and air units. They were here on time and did a very professional job. Couldn't have asked for or expected any better! My wife and I couldn't be happier with the services you provide!
My wife and I have been an ESP customer for over seven years. We wanted to say thank you for your professional service and always being on time. We had our furnace inspection today per the ESP plan. Corey did an excellent job of checking our system and recommending a couple changes to help our unit operate more efficiently for the season. We always refer your company to our friends and family. Thank you again for attention to detail and honest approach! Customers for life!
Michael and Tate installed a new Hot water tank for us. During the course of the work, they noticed our water lines were in bad shape and corroding. After explanation, we agreed to schedule a complete reroute/replacement of the water lines. I wanted you guys to know just how impressed we were with their professionalism, knowledge, and courtesy throughout the whole process! They did absolutely excellent work and we are very impressed with both. We've been longtime HVAC customers, and are so glad you do plumbing now too!
Usually, we have Steve come to do our service, but he was unavailable in our time frame. Steve is great, and that's why we request him. However, today, we had Mitchell. He was a kind, patient, and wonderful man. I won't hesitate to have him again as well. Thanks for having such great people!
Marquis did a wonderful job! I loved the way he gave us options and how it was laid out so that we could choose how far we wanted to go with the repairs. Never seen that before and it was refreshing! I felt like i was still in control! Marquis was great!
Your company just installed new HVAC equipment for me a few weeks ago. From my first meeting with TJ, through the installation process with John and Max and now with my new Lennox system running smoothly, I am a very satisfied customers! Each of these gentlemen treated me with courtesy and respect. TJ was very responsive up front with answering my questions. John and Max did a great job on the installation, even though some parts were extremely difficult. They really went the extra mile and did everything to my admittedly picky standards. Of the three estimates I got, Air Assurance was the only one that even offered the PSO rebates. Overall, I am thoroughly impressed with your company's performance and professionalism. I will happily refer you to anyone!
Jerry is a true gentleman and so good at what he does! We really appreciate the great job he does and the concern he shows. A great guy and we know your company is good and knows how great he is as well. Thanks for the job well done as always!
Mitchell provided exceptional service over and above what we expected. He is the finest young man I have come across! I was very pleased and definitely "WOWED". I would like to have Mitchell perform all my service from here on out! Thank you for finding him!
Will did a great job on the repairs he performed. He kept us well informed as to what and why he was doing it and was extremely professional. He represents you very well and I was most of all pleased with his attitude and professionalism. Thank you!
What a great install team you have in Marten and JJ. They were both polite, nice, cleaned up after themselves, and took great care in getting things done! They were very attentive to details, and had to make sure everything was perfect before leaving. Great service, Great team!
Just wanted to let you know how impressed I was with Mark. He was wonderful; neat, cleaned and vacuumed, and he showed and explained everything he did to me in a way I could understand. I appreciate him taking the time to do that, you certainly don't find many techs these days that will do that for you! Thanks so much for the great service!
Just wanted to thank all of you for the great service! All of your people were very good! The service man, sales man, and installers were wonderful. I could not be happier! Again, Thank you!
Marquis came yesterday and I just wanted you to know how wonderful he was! He was so kind and explained things in a way I could understand! Everyone from Air Assurance is nice BUT he is the nicest!! Maybe just in general, the nicest man ever! I wanted to pass along my sincere thanks for always providing people like him to help in our time of need!
I can't stop bragging about how great Tony and Rico, and all the Air Assurance team have been! Always going above and beyond to take great care of us and our plumbing and AC/heating systems! Thank you!
